DHL Global Forwarding Kenya has an opening for a LCL Business Development Specialist where you will execute procedures in the administration of the LCL Development process from end to end. Join us now in connecting people and improving lives.
Responsibilities
- You will be the LCL product expert to support the business
with sales/contracting/proposals best practices and capabilities including
interaction and onsite visits with customers.
- You will drive Area solution product development and
salesforce/ lead generation enhancement initiatives based on Kenya + East
Africa customer / market requirements as well as productivity improvement
initiatives.
- You will provide input on service elements and drives network
development from country perspective.
- You will map and profile customers in the key trade lanes.
- You will prioritize top customers in the lanes based on their
business potential.
- You will map developments with each customer and devise action
plans.
- You will ensure due attention to new opportunity.
- You will actively participate with the product teams (origin
and destination) to understand, discuss, and develop solutions to
facilitate target growth on the key trade lanes.
- You will ensure RFQ/RFPs are received and attended on time and
support RFQ teams for successful closure.
- You will organize and lead meetings/calls with new customers
as part of the onboarding process.
- You will establish SOP’s and KPI’s
- You will ensure the onboarding timelines and ensure that
deadlines are met.
- You will create business case notes for every win and sends
them along with the SOP to the respective regions’ product managers.
- You will improve the development of existing LCL products as
well as resolve customer issues.
- You will be conducting market research and analyzing industry
trends.
- You will be collaborating with the Sales team and Product
Head.
Qualifications
- Bachelor’s Degree or equivalent experience/qualification
- Must have an understanding of Ocean Product within a freight
forwarding environment
- 3-5 years’ related experience
We offer:
- Opportunities in a global company where you can contribute
your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
How To Apply