Requirements:
- Proven experience as a Personal Assistant or Executive
Assistant, preferably supporting senior executives.
- Excellent organizational and time management skills with the
ability to prioritize tasks effectively.
- Strong attention to detail and accuracy in all work performed.
- Proficiency in Microsoft Office Suite (Word, Excel,
PowerPoint, Outlook) and other relevant software.
- Exceptional written and verbal communication skills.
- Ability to maintain confidentiality and exercise discretion in
all interactions.
- Flexibility and adaptability to changing priorities and
deadlines.
- Professional demeanor and interpersonal skills.
Key Responsibilities:
- Documentation and Reporting: Prepare detailed reports
outlining investigation findings, adjustment results, and recommended
settlement amounts.
- Claim Assessment: Investigate and analyze both motor and
non-motor insurance claims to determine the validity and coverage of the
claim
- Coverage Determination: Interpret insurance policies to
ascertain the level of coverage applicable to each claim
- Review documents and pertinent requirements regarding an
insurance claim.
- Ensure that the insurance claim made by the insured is
complete in form and complies with the documentary requirements of an
insurance claim.
- Advice claimants regarding basic matters about their insurance
coverage in relation to the insurance claim.
- Respond to both internal and external claims inquiries
concerning payments, claims process, service providers, and the
filing/completion of proper forms.
- Record all claims transactions including appointment of Loss
Adjusters, investigators and surveyors.
- Prepare claims registers for claims and update the various
claims reports.
- Track and follow up on receipt of necessary forms/documents.
- Process payments to insured’s and service providers as per
SLA.
- Maintain adequate initial reserves as per reserve guidelines
and participate in the monthly, quarterly and annual reserves reviews.
- Attend to walk-in clients.
- Reconciliation of service providers statements.
- Ensure that claims, appointment and payments are processed
within the set TATs and files duly updated.
- Ensure that initial demand letter is prepared, sent out on all
recovery matters and recovery register updated.
- Prompt settlement of invoices and negotiation with service
providers to realize Savings as per set targets.
- Record and update all required registers or company data
across all necessary system.
- Initiate, pursue recover under motor, XOL, FacRe or any other
recovery.
- Adhere to claims manual procedures and process.
- Perform any other duties as may be assigned from time to time.
Experience and Qualifications Required:
- A bachelor’s degree in Business Administration, Office
Management, Secretarial Studies, or a related field is preferred.
- 2–3 years’ experience in Senior Executives or Management
Support.
- Knowledge and experience in Finance will be an added
advantage.
Technical/ Functional competencies:
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
- Non-Motor loss adjustment knowledge
How To Apply
Kindly send your CV and cover letter detailing your
experience, qualification and motivation for the job
CHIEF EXECUTIVE OFFICER (C.E.O) – Suitably qualified candidates
should send their applications to chairman@amaco.co.ke
by 28th June 2024 – 5.00 p.m. and attach their CVs, academic
certificates, professional certificates, valid KRA tax compliance certificate,
valid police clearance certificate, valid CRB clearance certificate and valid
HELB clearance certificate. The applications should also have the names and contacts
of three referees.
