Position Overview:
- As a Product Lead within our Mobile Money
division and reporting to the Group Head of Products and Partnerships, you
will play a crucial role in the development, delivery, implementation, and
maintenance of Airtel Money payment ecosystems related to Cards issuing
& acquiring. This will involve overseeing the end-to-end process, from
card issuance to merchant acquiring, ensuring innovation, compliance, and
optimal performance.
Key Responsibilities
The
Role Holder’s duties will include but not limited to:
Developing and implementing a
comprehensive card issuing and acquiring strategy aligned with Airtel Money’s
overall goals.
- Develop and implement a comprehensive
strategy for card issuing and acquiring services, aligning with the
company’s overall goals.
- Enable Airtel Money users to access
technology to make payments anywhere in the world including, Digital
Wallets, Virtual Cards, Tap to Pay.
- Drive Innovation on new open loop payment
capabilities and value-added services.
- Grow the penetration of Airtel Money card
use case within the customer base, focusing on cross border e-commerce
payments.
- Review existing processes and procedures,
customer journeys and channels to improve merchant and customer experience
and develop tactical plans to stimulate increased usage.
- Plan and coordinate the implementation of
business plans and penetration of new opportunities.
Driving superior commercial
results and financial returns.
- Ensure monitoring and delivery of all
financial targets including revenue margins and cost optimization.
- Analyze data and performance metrics to
make informed decisions, drive improvements, and maximize revenue.
- Grow Airtel Money’s revenues,
transactions share, customer market share and margins in card issuance and
merchants acquiring and any other relevant products to achieve Airtel
Money’s ambitious growth for both formal and informal merchants.
- Support the team’s market research and
competitive positioning analysis together with cross-functional
stakeholders including marketing and product development teams.
- Analyze market trends, technology trends
in mobile financial services planning.
Driving the development and
enhancement of issuing and acquiring card infrastructure.
- Optimize card programs for user
experience, security, and efficiency.
- To design, develop and implement secure
business functions on cards applications as per existing software
development standards.
- Review and re-engineer architecture of
Cards systems, technical models.
- Ensure availability of card products
across all channels such as the Merchant/consumer App, USSD, portal, Open
APIs, and others across all the 14 markets
- Support to define use cases for the
OPCOs, product design and product requirements for customization to meet
specific card customer and merchant needs and liaise with the technical
team to ensure correct implementation.
- Provide market feedback to Airtel
leadership regarding competitive offerings, prospect needs and generate
product development ideas.
Forge strategic partnerships.
- Manage strategic partnerships with key
merchants, payment, and technology companies across the world.
- Manage relationships with card networks,
processors, BIN sponsor and other key partners in the card issuing and
acquiring ecosystem.
- Ensure compliance with relevant
regulations and industry standards for card issuing and acquiring.
- Maintain relationships with schemes,
vendors, and regulatory organizations for all cards and payments industry
related matters as well as delivery.
- Prospect and acquire potential key
merchants as strategic Airtel Money partners to help drive adoption.
- Identify new partnership opportunities
and develop proposals outlining how a partnership could benefit both
parties
Team and stakeholder engagement
- Lead and drive engagement with the
multi-level, cross-functional stakeholders to justify prioritization and
roadmap delivery for merchant solutions.
- Independently represent Airtel Money at
industry events, including round tables, speaking forums and new business
events.
- Provide required product reports as input
to the Airtel money weekly, monthly report, including roadmaps and
performance against target dates.
- Support to undertake talent and
performance management of the Airtel Money business development team
How To Apply
