Communications Manager Job in Kenya

CHS/HR/CM/001/2024

Overall Job Function

Reporting to the Chief Executive Officer, the holder of the position shall be responsible for ensuring the successful implementation of the CHS Communications Strategy, promoting the NGO’s mission, programs, innovations, and initiatives to various key stakeholders including donors, partners, media, public and staff at all levels.

The Communications Manager will be responsible for ensuring the creative and continuous implementation of the CHS strategic plan (2021 – 2025) and lead the execution of the Social Impact goal in the CHS strategic plan.

Key Responsibilities

Implement the CHS communication strategy, policies, and procedures: Design and execute creative strategies/plans to support the realization of strategic goals, ensuring consistency across all communication channels. Develop approaches to manage the growth of the CHS brand at the county, national, regional, and international levels

Brand Management: Maintain and enhance the NGO’s brand identity and reputation through effective messaging and visual representation. Ensure all communication materials, both print and digital, adhere to brand guidelines and are tailored to attract and retain the attention of the various CHS audiences

Content Creation and Dissemination: Oversee the development of regular communication materials to all stakeholders, including but not limited to newsletters, annual reports, website updates, policy briefs, position statements, brochures, flyers, pamphlets, infographics, videos, and other multimedia materials

Digital Engagement and Management: Develop engaging and relevant content to attract and engage target audiences to ensure consistent online presence, including website content, social media posts, subscriber engagement, and online campaigns

External Communication: Develop and maintain relationships with media outlets, journalists, and influencers to secure media coverage for CHS initiatives, and create demand and awareness of the focus diseases that CHS is involved in. Draft press releases, news articles, and other media materials to communicate key messages effectively

Internal Communication: Support the creative dissemination of timely, accurate, and consistent information to foster a culture of collaboration and knowledge of CHS activities for all. Support CHS teams in the development of key messaging for resource mobilization and program activities Build the capacity of staff in basic interpersonal, public relations, communication, and client-relationship management skills

Event Management: Plan, coordinate, and promote CHS-led activities and ensure effective communication before, during, and after the events to maximize participation and impact

Stakeholder Engagement: Develop and maintain relationships with key stakeholders, including donors, partners, government agencies, and community organizations. Collaborate with program managers to ensure effective communication with project partners and beneficiaries

Performance Measurement: Establish metrics and analytics to assess the impact of communication efforts. Monitor and report on key performance indicators to guide future strategies and demonstrate the value of communication initiatives

Advise management on key public relations issues

Perform any other lawful duties that may be assigned from time to time.

Person Specifications

A bachelor’s degree in Communications, Public Relations, Media Studies, Journalism, or their equivalent from a recognized University. A Master’s degree will be an added advantage

Postgraduate diploma in Journalism for candidates with a non-journalism degree

Proven experience (7) years working in communications or public relations, preferably in the healthcare or non-profit sector at a senior level

Proficiency in digital marketing, including social media management and content creation

Member of a relevant professional body such as the Public Relations Society of Kenya (PRSK) will be an added advantage

Strong written and verbal communication skills, with the ability to tailor messages for different audiences and platforms

Ability to work independently, manage multiple projects simultaneously, and meet deadlines

Excellent interpersonal skills with the ability to build and maintain relationships with diverse stakeholders

Familiarity with health issues, global health policies, and the non-profit landscape is desirable

Proficiency in using communication tools, content management systems, and analytics platforms including MS Office and desktop publishing software particularly Adobe Creative Suite and web content management systems

Excellent writing, proofreading, editorial, and proposal writing skills with the ability to improve written content by paying attention to detail.

Good interpersonal and group communication skills

Excellent photography and videography skills

Experience in documentation of project impact through news articles, feature success stories, photographs, and documentaries.

Deadline Friday, January 26, 2024.

How To Apply

Interested applicants who meet the minimum criteria indicated are invited to email their applications and detailed CVs with contact details of three referees to vacancies@chskenya.org indicating Job title and Reference number as the subject line