Senior Program Manager - Finance Systems
General Position Summary
The Senior Program
Manager, Finance Systems is responsible for leading new process and technology
initiatives. Types of projects could include new system rollouts, upgrades of
existing systems, integration and reporting, and general change management. In
coordination with the Information Technology (IT) and Finance departments, the
Senior Program Manager, Finance Systems is responsible for gathering
requirements from diverse sets of global stakeholders, prioritizing, and
scoping realistic goals, and providing program governance and leadership
(change management, documentation, stakeholder and timeline management, vendor,
and auditor engagement, etc.)
Essential Responsibilities
Lead
the global implementation of business technology projects via program
governance and tactical project management.
Define,
prioritize, and execute initiatives around automation of manual tasks, data
cleanliness, and integration refactoring.
Establish
quality control and governance structures around data, system
documentation/change management, and end-user support mechanisms.
Represent
the Finance department and worldwide user groups in various IT and Data
Governance working groups. Guide management regarding long-term system
objectives as they relate to organizational goals.
Serve
as a consultant, stakeholder representative, and/or project team member on
other project teams implementing related system projects. Ensure efficient
integrations and common data management while working closely with project and
development teams.
Other
projects or duties as assigned.
Supervisory Responsibility
The
Senior Program Manager, Finance Systems has no supervisory responsibility.
Accountability
Reports Directly To: Director Finance
Systems
Works
Directly With Information Technology, Corporate Finance, International
Finance, Mercy Corps Europe’ Finance Department, Global Compliance and Support
Unit, cross-operations departments including People and Strategy, Data
Protection, Procurement, Monitoring and Evaluation, etc.
Accountability to
Participants and Stakeholders
Mercy
Corps team members are expected to support all efforts toward accountability,
specifically to our program participants, community partners, and other
stakeholders, and to international standards guiding international relief and
development work. We are committed to actively engaging communities as equal
partners in the design, monitoring, and evaluation of our field projects.
Minimum Qualification
& Transferable Skills
5+
years leading large global business system implementation projects/programs
with an emphasis on the geographic and cultural diversity of users/stakeholders.
5+
years defining system, integration, and reporting requirements from multiple
teams.
5+
years of data architecture and business intelligence experience.
Advanced
Proficiency in SQL.
documenting
advanced business/technology concepts for both formal (auditable SOPs) and
informal (knowledge management) paradigms.
Advanced
business proficiency in written and spoken English.
Although
not required, it would be very useful for an applicant to have experience with
Award management and fund accounting concepts applicable to large International
NGOs.
Experience
with the Microsoft Dynamics Nav/Serenic Navigator platform is an extra plus
(but not required).
PMP
or equivalent might be a plus, but not required.
Success Factors
Effective
verbal and written communication with both financial and non-financial
audiences. Ability to communicate technical concepts to technical and
non-technical audiences.
Leadership,
international project management, team/stakeholder management, training, and
mentoring skills.
Proven
ability to synthesize and analyze information and document and communicate
results to diverse sets of stakeholders.
Attention
to and comprehension of end-to-end processes and user touchpoints (systems,
reports, integrations, helpdesk, etc.).
Ability
to establish and meet deadlines and work independently and cooperatively with
team members.
Must
have a solutions-oriented approach, a strong work ethic, and a high degree of
integrity.
How To Apply
Closing on: 17th November
2023
