Assistant Manager (Corporate Communication)
Reporting to the Manager
(Corporate Communication) he/she will be responsible for Overseeing the
implementation of publicity strategies and campaigns and the preparation of
media press releases.
Key Responsibilities
- Organize media briefings, Broadcast interviews, and
Press conferences on current Fund affairs;
- Analyze media coverage regarding NSSF’s targeted
audience;
- Implement customer satisfaction survey recommendations;
- Supervise the production of content for internal
publication from contracted service providers;
- Write and review proposals for Corporate Social
Responsibility events;
- Develop customized promotional messages for publicity
and advertisement;
- Analyze and monitor customer complaints lodged and
develop customer value proposition strategies for handling customer
complaints effectively; and
- Implement the Fund’s customer service charter and
implement and monitor the communication policy.
Job Qualifications
- Bachelor’s Degree in any of the following disciplines:
Communications, Public Relations, Journalism, or a related field from a
recognized institution;
- A Master’s Degree in any of the following disciplines:
Communications, Public Relations,
Journalism, or a related field from a recognized institution is an added
advantage;
- Professional Qualification in any of the following
disciplines: Communications, Public Relations, Journalism, or a related
field from a recognized institution;
- At least ten (10) years of work experience, three (3)
of which should be in a supervisory position;
- Membership to a professional accredited body related to
Communications, Public Relations Journalism, or other related field, such
as the Public Relations Society of
- Kenya (PRSK), International Association of Business
Communicators (IABC) and in good standing;
- Management course from a recognized institution;
and Proficiency in computer applications.
How To Apply
Interested applicants are
required to send a cover letter, Curriculum Vitae, and copies of
certificates/testimonials by hand/courier in an envelope that is marked
indicating the position applied for OR drop the application to the Mail Office, Social Security House, Bishops Road, Block ‘A’, Western Wing,
Ground Floor by Monday,11th December 2023 at 5.00 p.m
All letters should be
addressed to:
The Managing Trustee/CEO
National Social Security
Fund
P.O. Box 30599-00100
NAIROBI
Please note that only
shortlisted candidates shall be contacted. Canvassing will lead to automatic
disqualification. Candidates are advised that the Fund does not have any agents
and will undertake this recruitment without charging any fees whatsoever
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