Corporate Communications Manager drives brand strategy, media relations, and internal communications, requires a PR or Communications Degree and 8+ years experience. Full-time role in Nairobi.
Job Purpose
The Corporate Communications Manager exists to
protect, build, and strategically advance DIB Kenya’s reputation, voice, and
public standing as the country’s leading Shariah-compliant bank. This role is
responsible for designing and executing an integrated corporate communications
strategy that spans media relations, regulatory stakeholder engagement,
internal communications, executive positioning, employer branding, and crisis
management.
This role designs and executes the strategic
communications architecture to support the business and ensures how the bank is
perceived by the media, regulators, employees, corporate clients, and the
communities it serves is always aligned to its business ambitions. The role
translates the bank’s heritage into a compelling, credible Kenyan narrative
that builds trust, attracts deposits, and strengthens the bank’s commercial
position.
Key
Responsibilities
Corporate Communications
Develop
and execute DIB Kenya’s corporate communications strategy, covering media,
internal audiences, regulators, and corporate stakeholders.
Produce
and distribute high-quality press releases, corporate announcements, leadership
statements, and bank milestone communications, ensuring alignment with DIB
Group communications standards.
Maintain
a bank-wide communications calendar, ensuring all key dates, milestones,
product launches, and strategic events are planned and communicated
proactively.
Oversee
the production of the bank’s annual report communications sections and
stakeholder presentations.
Draft CEO
speeches, Board presentations, and stakeholder correspondence to the highest
standard of executive communication.
Media Relations
Build,
manage, and deepen relationships with key media stakeholders across print,
broadcast, online, and trade publications in Kenya and the East Africa region.
Develop a
proactive media placement strategy that generates regular, positive coverage of
DIB Kenya’s business milestones, Islamic banking education content, and
community contributions.
Manage
all media enquiries, coordinate press briefings, and oversee the bank’s
spokesperson function, ensuring all media engagements are aligned, accurate,
and on message.
Monitor
media coverage, produce weekly and monthly media monitoring reports, and
calculate earned media value.
Build
relationships with financial, business, Islamic finance, and lifestyle
journalists to ensure consistent and high-quality coverage.
Internal Communications
Work
closely with HR to design and manage a structured internal communications
programme to ensure all employees are informed, engaged, and aligned with DIB
Kenya’s strategy, culture, and values.
Develop
and distribute the bank’s internal newsletter, leadership messages, town hall
facilitation materials, and all-staff communications.
Partner
strategically with Human Resources in communicating organisational changes,
policy updates, and culture-building initiatives.
Manage
internal crisis communications, ensuring staff are informed accurately and
promptly during periods of change or uncertainty.
Executive Communications & Thought
Leadership
Support
the CEO and ExCo in building their personal profiles as credible industry
leaders through keynote speeches, media appearances, op-eds, and speaking
engagements.
Develop a
thought leadership calendar that positions DIB Kenya’s leadership at key
Islamic finance, banking, and business events in Kenya and across Africa.
Write and
edit executive communications including speeches, articles, LinkedIn content,
award submissions, and industry commentary.
Prepare
briefing notes, media training support, and talking points for all senior
leadership external engagements.
Reputation Management
Develop
and maintain DIB Kenya’s reputation management framework, including issues
management protocols, crisis communications playbooks, and stakeholder
escalation pathways.
Monitor
brand sentiment, media narratives, competitor positioning, and public
perception, providing regular intelligence reports to the Head of Marketing,
Brand & Communications and the CEO.
Lead the
bank’s response to reputational risk events, coordinating across Legal,
Compliance, HR, and the CEO’s Office.
Ensure
all public-facing communications are compliant with Central Bank of Kenya
regulations, DIB Group policies, and Islamic banking principles.
Stakeholder Engagement
Manage
DIB Kenya’s relationship with key external stakeholders including the Central
Bank of Kenya, Kenya Bankers Association, Shariah advisory bodies, and relevant
industry associations.
Develop a
structured stakeholder engagement plan, ensuring regular and value-adding
touchpoints with regulators, government bodies, and community leaders.
Employer Branding
Develop
and execute, in partnership with HR, DIB Kenya’s employer brand strategy,
positioning the bank as an employer of choice in Kenya’s financial services
sector.
Partner
with HR to create compelling recruitment communications, career portal content
and campus engagement programmes.
Manage
DIB Kenya’s LinkedIn Careers presence, Glassdoor profile, and broader talent
attraction communications.
Build the
bank’s reputation as a diverse, inclusive, and values-driven employer with a
strong Shariah-compliant culture and genuine career development commitment.
Produce
employee testimonial campaigns, staff spotlight features, and behind-the-scenes
content that humanise the DIB Kenya brand.
Job Specification
Education
Minimum
bachelor’s degree in Marketing, Business or other relevant disciplines from a
recognized university. Master’s degree in business management will be a plus
Training / Skills
Media
training and spokesperson coaching — required.
Crisis
communications training — required.
Advanced
business writing and executive speechwriting — required.
Digital
communications proficiency including social media management and web content —
required.
Islamic
banking and Shariah-compliant finance literacy — strong preference; willingness
to develop formally if not already held. Proficiency in media monitoring tools
and analytics platforms — required.
Project
and stakeholder management skills — required.
Work Experience
Minimum 8
years of experience in corporate communications, public relations, or a closely
related field, with a demonstrable track record of managing media relations,
executive communications, and reputation management.
Minimum 3
years of experience working in or servicing, as agency, the financial services
or banking environment. Experience in an Islamic financial institution is a
significant advantage.
Demonstrable
track record of generating top-tier media coverage in Kenyan and East African
business and financial media.
Experience
supporting CEO or C-Suite level communications, including speech writing,
thought leadership development, and stakeholder briefing preparation.
Proven
experience managing at least one significant reputational issue or crisis
communications event in a regulated environment.
Experience
managing external PR agencies or communications consultants.
Experience
with employer branding, internal communications design, or employee engagement
communications is an added advantage.
Competencies
Corporate
Communications Strategy: Ability to design, own, and execute a
multi-stakeholder corporate communications strategy.
Media
Relations: Deep understanding of how to build and leverage media relationships
to generate consistent positive earned media.
Executive
Communications: Proven ability to translate business strategy into compelling,
board-level narratives and public messaging.
Crisis
& Issues Management: Sound judgement and composure under pressure; ability
to protect the bank’s reputation in difficult moments.
Stakeholder
Management: Structured approach to mapping and managing a complex internal and
external stakeholder universe.
Budget
& Agency Management: Ability to manage PR budgets and agency relationships
to deliver quality outcomes within approved budget.
Behavioral Expectations
Integrity:
Upholds the highest standards of honesty and ethical communication, consistent
with DIB Kenya’s Shariah-compliant values and CBK regulatory obligations.
Accountability:
Takes personal ownership of communications outcomes. Meet deadlines
consistently and communicate proactively when timelines are under pressure.
Discretion:
Manages sensitive, confidential, and commercially significant information with
absolute professionalism at all times.
Cultural
Sensitivity: Demonstrates genuine respect for Islamic values, Muslim
communities, and the diverse cultural contexts within DIB Kenya’s stakeholder
universe.
Collaboration:
Works generously across all functions, understanding that communications is a
service to the business and to its people.
Strategic
Mindset: Connects every communications activity to a business outcome.
How
to Apply
Please send your CV and cover letter to careers@dibkenya.co.ke by Monday, 12th October 2026 Quoting Job Title as the Subject of the email
application.
