Communications Support Officer producing multimedia and graphic design content and managing digital asset libraries and social media support, requiring a bachelor’s degree in Multimedia and Digital Communications, Communications or Journalism, proficiency in Adobe Creative Suite or Canva and minimum 2-3 years experience in graphic design or multimedia production, in an NGO humanitarian environment, on-site role in Nairobi.
Key
Responsibilities
Multimedia and Graphic Design
Design
visual materials for digital and print use, including social media graphics,
infographics, situation report visuals, donor updates, and campaign materials.
Edit
photos and video footage from the field into short-form content suitable for
social media, websites, and donor reporting.
Apply
World Vision branding guidelines consistently across all materials (colour
palette, typography, logo usage).
Produce
templates for recurring products (e.g., monthly sitreps, human interest story
layouts, social media tiles).
Content Synchronisation
Synchronise
photos, videos, and written content from field communications staff across
Sudan response locations
Prioritise
and fast-track editing and upload of time-sensitive content
Maintain
a structured digital asset library with clear naming conventions, metadata, and
consent documentation for all field content.
Track
content submissions against a content calendar and flag gaps
Digital and Social media support.
Support
scheduling and posting of approved content across World Vision Sudan’s
digital/social media channels
Coordination and Support
Ensure
field content needs are met, and products align with ongoing advocacy and
reporting priorities.
Respond
to ad hoc requests from the Communications Manager for urgent visibility or
advocacy materials.
Support
the Communications team during high-visibility moments (report launches, donor
visits, emergency response spikes) with rapid content turnaround.
Travel to
the field for content collection support when needed.
Required
Certification:
Bachelor’s degree in Multimedia and Digital Communications, Communications,
Journalism, or a related field.
Graphic
design – Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere
Pro) or equivalent design/video editing tools (Canva)
Professional
Experience:
Minimum
2–3 years’ experience in graphic design, multimedia production, or digital
content management, ideally within an NGO, humanitarian, or media environment.
Experience
managing digital asset libraries or large volumes of field-sourced content is
an advantage.
Experience
working with remote or hard-to-access field teams is an advantage.
Required
Language(s): English
Required
travel and/or work environment accommodations: Based in Nairobi with regular
remote coordination with Sudan-based field staff.
