Relationship Officer – Siaya managing client relationships and driving business growth, requiring a Diploma or Degree in a business-related field with experience in sales or relationship management, in an insurance environment, on-site role in Siaya.
Job Purpose
- The
relationship officer will be in charge of looking for new & renewal
business from individual and corporate agents in the market. He or she
will be responsible for driving the sales and marketing of key company
products and services as per the set and agreed targets by ensuring that
the agents understand the company’s key products and strengths & be
part of the team to recruit, train, monitor & motivate agents.
Key Responsibilities
- Responsible
for revenue growth to the set targets through retention & acquisition
of new business on existing and new accounts.
- Maintains,
controls, and accounts for the company insurance policy documents and
certificate allocations.
- Ensure
strict adherence to the cash and carry policy as per company guidelines.
- Soliciting
and negotiating special incentives to top-performing intermediaries within
set policy and compliance guidelines.
- Achieve
diversification through the delivery of pre-set revenue product mix.
- Prepare
timely, accurate, informative reports to the branch manager for
decision-making.
- Maintain
and implement branch-level SOPs (Standard Operating Procedures).
- Embrace
performance management processes for effective and efficient service to
our customers with a view to achieving overall branch/company business
goals.
- Establish
and maintain good relationships with brokers, agents, and clients. Also,
maintain close liaison with other departments in the company.
- Foster
and maintain good corporate image through liaison with all competitors,
intermediaries and the general public.
REQUIREMENTS
- A
Bachelor’s degree in a business-related course (Insurance Option,
Marketing, Business Administration and Finance) or equivalent from a
recognized university.
- Diploma
in ACII or AIIK is an added advantage.
- 3
years relevant experience.
