Customer Relations Officer managing client relationships and providing customer support, requiring a Diploma or Degree in a related field with strong communication and interpersonal skills, in a real estate environment, on-site role.
Are you a people person who
can build strong client relationships AND get results?
Do you have the confidence to
engage clients, resolve concerns, follow up on outstanding payments and turn
commitments into actual collections? Then this opportunity is for you!
Ayaz Properties Limited is
looking for a results-driven Customer Relations Officer to join our team and
take ownership of client relationships and account collections.
Key Responsibilities
- Build
and maintain strong relationships with clients.
- Drive
timely collection of outstanding client balances.
- Conduct
daily follow-ups on due and overdue accounts.
- Handle
and resolve client queries and complaints professionally.
- Follow
up on payment commitments and client documentation.
- Maintain
accurate and up-to-date client records.
- Work
closely with Sales, Finance, Legal and Management to resolve client
matters.
- Prepare
regular client and collection performance reports.
- Support
client retention, referrals and repeat business.
Qualifications & Experience
- Diploma/Degree
in Business Administration, Sales, Marketing, Customer Relations, Real
Estate or a related field.
- Experience
in real estate, customer relations and collections is an added advantage.
- Excellent
communication, negotiation and follow-up skills.
- Strong
customer service and relationship-management skills.
- Results-oriented,
organised and able to meet collection targets.
- Professional,
confident and persistent in handling clients and overdue accounts.
How to Apply
Interested and qualified
candidates should forward their CV to: hr@ayazproperties.com using the position as
subject of email.
