Reports to: Head of Communications and Development (Kenya)
Direct Reports: Media
Liaison & Public Relations Officer, Social Media & Web Communications
Officer, Communications Assistant, Communications Interns)
Communications Manager managing day-to-day
communications operations, content, media relations and team leadership,
requiring a bachelor’s degree in Communications, Public Relations or
Journalism, minimum 6 years communications experience with 3 years in
leadership, in a wildlife conservancy NGO environment, on-site role.
Purpose of the Job
Our
client is a Wildlife Conservancy organization looking to hire a Communications Manager responsible for the day-to-day
management, coordination, and delivery of the company’s communications
function. The role supports the Head of Communications and Development (Kenya)
by translating approved strategic priorities and communications plans into
effective operational delivery across content, media relations, digital
communications, social media, stakeholder communications and internal
coordination.
The
Communications Manager works closely with programme and departmental teams to
coordinate communications activities, identify storytelling opportunities and
ensure high-quality, timely and consistent execution across the company’s
communications channels. The role also provides communications and operational
support for donor, partner and VIP engagement, as directed by the Head of
Communications and Development.
The role
is responsible for implementing the approved communications strategy and plans
while strengthening the company’s profile, reputation and stakeholder
engagement. It ensures that communications activities consistently reflect the
company’s values, approved messaging, positioning and visual identity, while
providing communications support to fundraising, donor, partner and VIP
engagement activities.
Duties & Responsibilities
Communications
Operations and Team Leadership – 25%
- Support
the implementation of the company’s approved communications strategy and
annual communications plans.
- Manage
the day-to-day operations of the communications function, ensuring
priorities are clearly defined and deliverables are completed on time and
to a high standard.
- Maintain
and implement the Communications Manual, protocols and editorial
standards.
- Coordinate
the communications calendar and workflow across the communications team
and wider organisation.
- Provide
day-to-day leadership, coaching and mentorship to the communications team.
- Allocate
work, manage workloads and monitor team deliverables.
- Foster
collaboration, creativity and accountability within the team.
- Ensure
communications activities are delivered in line with organisational
priorities and approved communications plans.
- Support
the adoption of new tools, platforms and processes that improve
communications efficiency and effectiveness.
- Escalate
significant communications opportunities, risks, emerging issues and
operational challenges to the Head of Communications and Development.
Communications,
Content and Media Delivery – 25%
- Implement
approved integrated communications plans across digital, media, and
stakeholder channels.
- Coordinate
and oversee the production of high-quality written, visual and multimedia
content in line with approved communications priorities and brand
standards.
- Manage
the company’s social media function, ensuring delivery of the approved
strategy and content calendar.
- Review
social media messaging to ensure it is engaging, audience-appropriate and
consistent with the company’s brand and approved messaging.
- Coordinate
the production and distribution of organisational newsletters and other
regular communications.
- Work
with programme and departmental teams to identify stories and translate
them into compelling communications content.
- Provide
communications support for fundraising campaigns and donor stewardship
activities led by the Development function.
- Maintain
relationships with media and coordinate routine media engagement, while
supporting strategic media engagement led by the Head of Communications
and Development.
- Coordinate
the development of press releases, media statements, media kits and
related materials for review and approval by the Head of Communications
and Development.
- Implement
crisis communications activities under the direction of the Head of
Communications and Development.
- Identify
opportunities for positive media coverage and compelling storytelling in
line with the approved communications strategy.
- Ensure
consistent day-to-day application of the company’s brand standards.
- Use
communications performance data and audience insights to improve
operational delivery and effectiveness.
- Escalate
significant or sensitive media matters to the Head of Communications and
Development.
Events
and Campaign Communications Delivery – 20%
- Coordinate
communications delivery for institutional events, fundraising campaigns
and major organisational activities.
- Coordinate
the production of communications materials required for events and
campaigns.
- Manage
content production requirements, including photography and videography, in
coordination with the relevant team members.
- Provide
communications support for conservation, fundraising and stakeholder
events.
- Coordinate
communications plans for major organisational activities and milestones,
in line with approved priorities.
- Work
across departments to maximise appropriate communications opportunities.
- Support
the development and implementation of campaign storytelling and
communications materials.
- Ensure
event-related communications are delivered on time and in accordance with
agreed messaging and brand standards.
Donor,
Partner and VIP Visit Communications Support – 15%
- Provide
operational and communications support for donor, partner, government,
media and VIP visits coordinated by the Head of Communications and
Development.
- Prepare
guest itineraries, briefing documents, welcome materials and other
communications materials as required.
- Coordinate
internal logistics and communications requirements across relevant
departments.
- Host
and accompany guests as required, in coordination with the Head of
Communications and Development and relevant departments.
- Coordinate
photography and videography during visits, where appropriate.
- Support
the effective communication and presentation of the company’s programmes
and work to visitors and stakeholders.
- Coordinate
the production of donor-facing communications and stewardship materials in
accordance with approved donor engagement priorities.
- Capture
and communicate follow-up actions arising from stakeholder engagements to
the Head of Communications and Development and relevant teams.
- Escalate
significant relationship-building opportunities, concerns, or feedback
arising from visits to the Head of Communications and Development.
Reporting
and Performance Monitoring – 15%
- Coordinate
the preparation of monthly, quarterly, and annual departmental
communications reports.
- Coordinate
inputs for the company’s Annual Report under the direction of the Head of
Communications and Development.
- Work
with the M&E team to track progress against approved communications
objectives.
- Monitor
communications performance and provide operational insights to the Head of
Communications and Development.
- Maintain
accurate performance records of campaigns, media coverage, communications
outputs and other relevant communications activities.
- Monitor
delivery against agreed communications plans, timelines and priorities.
- Identify
operational challenges and recommend improvements to communications
processes and delivery.
- Provide
relevant information and reports to support departmental planning and
decision-making.
Other
Duties
- Perform
any other responsibilities as assigned from time to time.
Qualifications
- Bachelor’s
degree in Communications, Public Relations, Journalism, Marketing or a
related field
- Minimum
of 6 years’ experience in communications, public relations, marketing or a
related field.
- At
least 3 years’ experience in a leadership or management role.
- Experience
leading communications initiatives across multiple channels, including
digital and traditional media.
- Experience
managing or coordinating communications projects from planning through
execution.
- Experience
working with internal and external stakeholders, including partners,
donors, media, or senior leaders.
- Experience
supporting donor, partner or VIP engagement.
- Experience
working in conservation, non-profit, tourism, community development or a
related sector is an added advantage.
Core Competencies
- Communications
planning and execution.
- Leadership,
coaching and team management.
- Exceptional
writing, editing, and verbal communication skills.
- Storytelling
and content development for diverse audiences.
- Media
relations and public relations.
- Digital
communications and social media management.
- Stakeholder
engagement and relationship management.
- Project
management, planning and coordination.
- Ability
to manage competing priorities in a fast-paced environment.
- Strong
attention to detail and commitment to maintaining brand and editorial
standards.
- Ability
to work collaboratively across departments and with internal and external
stakeholders.
- Ability
to work effectively within an approved strategy and translate strategic
priorities into practical communications activities.
Desirable Skills
- Graphic
design and visual communications.
- Photography,
videography or multimedia production.
- Experience
using creative production tools such as Adobe Creative Suite, Canva or
similar platforms.
- Crisis
communications planning and management.
- Brand
management and stewardship.
How to Apply
If you
are up to the challenge and possess the necessary qualifications and
experience, please send your CV, quoting only the job title in the email
subject (Communications Manager-NGO), to vacancies@corporatestaffing.co.ke before 2nd
October 2026
NB: Only
shortlisted candidates will be contacted. If you do not receive any
communication from us within two weeks of your application, kindly consider
your application unsuccessful. We appreciate your interest and thank you for
applying
Corporate
Staffing Service never asks candidates to pay any money or pay for tests at any
stage of the recruitment process
