Summary: PMO Lead role at Amini in Nairobi, owning end-to-end deployment plans for government customers. Requires extensive experience in programme/project management or delivery management, with direct experience managing customer-facing programmes. Full-time, on-site role.
The role
- As PMO Lead, you will be the delivery spine for each country: the
single owner of the deployment plan from contract signature through
go-live. Without this role, every deployment runs on senior leadership’s
personal bandwidth. Your job is to change that.
- Critically, you are also the person the customer deals with day to
day during deployment, managing their expectations, keeping them informed,
and making sure the programme feels well-run from their side, not just
ours.
- You will work at the intersection of our customers, Amini’s internal
delivery functions (Engineering, Tech, Product,Customer Success), and
Commercial, translating a signed contract into a live, working deployment,
and then into a repeatable playbook for the next country.
Responsibilities
Delivery
Ownership
- Own the deployment plan end to end for each new country, from
contract signature through go-live
- Act as the single point of accountability for delivery timelines,
risks, and status
- Own the handover points between stages (e.g., contract sign to
deployment, deployment to steady-state support) and make sure nothing
falls through the cracks
Customer
Programme Management
- Act as the primary point of contact for the government customer
throughout the deployment, running status updates, managing expectations,
and resolving issues before they become escalations
- Manage scope and changes with the customer directly: knowing what’s
in the original agreement, what’s a reasonable accommodation, and when
something needs to be escalated commercially
- Report deployment status and milestones clearly to both leadership
and the customer, on a regular cadence
Cross-Functional
Coordination
- Coordinate across functions involved in delivery (Engineering/RUN,
Hardware, Forward Deployed Engineers, Customer Success) to keep each
deployment on track
- Flag risks and blockers early, with enough lead time for leadership
to act
- Partner with the regional commercial teams (e.g., Caribbean, Africa)
to ensure a smooth handover from contract signature into delivery
Process
& Playbook Building
- Build a standard, repeatable delivery playbook so each new country
launch gets faster and lower-risk than the last
- Establish tracking and reporting processes where none currently
exist
- Contribute to Amini’s broader shift from heroic individual effort to
scalable, distributed execution
What You Will Have:
Essential
- Extensive experience in a programme/project management or delivery
management role, ideally owning end-to-end delivery for external customers
(not just internal projects)
- Direct experience managing customer-facing programmes: comfortable
being the face of a delivery team to a client, not just coordinating
internally
- Comfortable being the accountable owner for a plan that depends on
other functions’ work, without formal authority over those teams
- Strong stakeholder management skills, able to manage expectations
and communicate confidently with government or enterprise client
stakeholders
- Strong organisational skills, able to build tracking and reporting
processes from scratch
- Experience working across time zones and with distributed,
cross-functional teams
- Calm under pressure: early deployments will surface things the plan
didn’t anticipate
What You Will Have: Highly
Desirable
- Experience in infrastructure, telecom, or hardware-adjacent
deployments (physical, in-country rollouts rather than pure software
launches)
- Experience supporting government or public-sector customers through
onboarding/go-live
- Experience with sovereign cloud, data residency, or digital public
infrastructure (DPI) programmes
- PMP, PRINCE2, or similar certification
- Prior work in Global South markets
How to Apply
