Responsible for supporting business development, growing the medical insurance portfolio, managing client relationships, and identifying new business opportunities. Requires a relevant qualification in insurance, business administration, finance, marketing, or a related field. The role is based in Nairobi with duties performed on-site.
Job Summary
To
drive sustainable growth and profitability of the medical portfolio by
cultivating strategic intermediary partnerships, delivering innovative market
solutions, and ensuring exceptional partner experience, regulatory compliance,
and data-driven market insight that maximizes revenue and business impact.
Key Responsibilities
Channel
& Relationship Management
- Proactively recruit and onboard credible brokers and agencies to
broaden the distribution network.
- Build and manage high-impact relationships with key brokers,
independent agents as the primary point of contact.
- Host regular networking functions and share monthly “hit ratios” to
track and improve broker production trends.
- Lead branding and product launch initiatives within the broker
channel to maximize market share.
- Monitor and manage sales pipelines & proposals to ensure timely
execution and healthy business growth.
- Develop and execute revenue targets with a focus on broker channel
of distribution.
- Monitor renewal and new business reports for maximizing production.
Market
& Channel Intelligence
- Conduct market and competitive intelligence analysis to identify
growth opportunities and continuously strengthen our value proposition to
drive revenue expansion.
- Collate market ideas to lead the development of innovative medical
products and digital platforms.
Customer
Experience
- Lead high-quality client engagement across the broker channel.
- Address partner or customer issues in coordination with internal
teams to maintain satisfaction and loyalty.
Reports
& Compliance
- Ensure 100% adherence to regulatory and statutory requirements for
intermediaries, premium collection, and marketing communications.
- Prepare and present regular reports on performance, including
pipeline status, conversions, revenue contribution, marketing impact, and
lessons learned.
Qualifications
- Bachelor’s degree in insurance, finance or in related field.
- Relevant professional qualification in Insurance, – ACII, AIIK
- Computer literate in MS Office and other office applications
- Minimum 5 years’ experience in medical insurance sales, including a
strong track record of building, managing, and expanding strategic broker
partnerships.
- Additional qualifications in sales and marketing would be an added
advantage.
Education
Higher
Diplomas: Business, Commerce and Management Studies (Required)
How to Apply
