Beachfront Vipingo is hiring a Food & Beverage Manager to plan, coordinate, and oversee all restaurant operations to ensure efficient service delivery. The role is based in Mombasa experience in food and beverage operations is required.
Job Purpose
- To provide strategic leadership and management of all food and
beverage operations by ensuring exceptional service delivery, operational
efficiency, revenue growth, quality standards, and customer satisfaction
while maximizing departmental profitability.
Key Responsibilities
- Plan, coordinate, and oversee all restaurant operations to ensure
efficient service delivery and an exceptional guest dining experience.
- Manage bar operations by ensuring effective beverage service, stock
control, compliance with licensing requirements, and profitability.
- Coordinate banquet, conference, and event food and beverage services
to ensure seamless execution and customer satisfaction.
- Develop, implement, and monitor food and beverage service standards
to maintain consistency and operational excellence.
- Monitor beverage purchasing, inventory, costing, and stock controls
to minimize losses and maximize profitability.
- Coordinate the training, coaching, and performance management of
food and beverage staff to enhance service quality and productivity.
- Develop and implement promotional campaigns and sales initiatives to
increase food and beverage revenue.
- Resolve guest complaints and service issues promptly while ensuring
high levels of customer satisfaction and service recovery.
- Monitor departmental revenue, costs, and budgets, and implement
strategies to achieve revenue and profitability targets.
- Ensure compliance with food safety, hygiene, quality assurance, and
statutory requirements across all food and beverage operations.
- Perform menu engineering in collaboration with the Executive Chef to
optimize pricing, profitability, and customer preferences.
- Perform any other duties as may be assigned by the General Manager
from time to time.
Qualifications
- Bachelor’s Degree in Hospitality Management, Hotel Management, Food
& Beverage Management, Tourism Management, or a related field from a
recognized institution. A Diploma in Hospitality Management or a related
field with extensive relevant experience may be considered.
- Minimum of Seven (7) years’ relevant experience in food and beverage
operations.
- Strong knowledge of restaurant and bar operations, banquet
management, customer service, food safety, inventory control, budgeting,
menu engineering, leadership, communication, problem-solving, and
proficiency in point-of-sale (POS) systems and Microsoft Office
applications.
How to Apply
Interested
candidates should submit:
- Application Letter
- Detailed Curriculum Vitae
- Copies of Academic and Professional Certificates
Applications
should be sent via email to: hr@beachfrontvipingo.com
Clearly indicate the
position applied for in the email subject line.
