Job title: Gift Shop Retail Associate
Industry: Retail,
Location: Nairobi,
Gross Salary: Ksh 22k – 25k,
The Gift Shop Retail Associate will be responsible for the day-to-day operations of
a gift shop, ensuring excellent customer service, efficient stock management,
and consistent brand presentation. The role requires a customer-focused
individual with retail experience and the ability to create engaging digital
content to promote products and drive foot traffic through social media
platforms.
Key Responsibilities:
- Oversee daily shop operations, including opening
and closing procedures.
- Deliver excellent customer service and maintain
strong customer relationships.
- Manage inventory levels, stock replenishment,
and merchandise display.
- Ensure accurate cash handling, sales recording,
and daily reconciliations.
- Create and post engaging digital content for
Instagram, WhatsApp, and Facebook to promote products and offers.
- Maintain attractive in-store visual
merchandising aligned with brand standards.
- Monitor sales performance and recommend actions
to improve turnover.
- Handle customer inquiries, feedback, and
complaints professionally.
- Ensure cleanliness, order, and security of the
shop at all times.
Required
Qualifications and Skills:
- Prior experience in retail, or gift shop
operations is preferred.
- Strong customer service and communication
skills.
- Comfortable using social media platforms for
business promotion.
- Basic understanding of sales, stock management,
and cash handling.
- Creative eye for product presentation and
digital content creation.
- Ability to work independently and take
initiative.
- Trustworthy, organized, and detail-oriented.
- Female candidates are advised to apply.
How to
Apply
If you are up to the challenge and possess the
necessary qualifications and experience; please send your CV only quoting the
job title on the email subject (Gift Shop Retail Associate) to jobs@corporatestaffing.co.ke before 17th
Feb 2026
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