JOB SUMMARY
To grow
hotel revenue and margin from an assigned corporate client portfolio by
actively selling, pricing, and managing hotel accommodation bookings,
converting flight-only clients into full travel clients while maintaining
service excellence and pricing discipline.
Duties and Responsibilities
Corporate
Hotel Sales & Revenue Growth
- Actively sell hotel accommodation to assigned
corporate accounts that predominantly book flights
- Identify opportunities to:
- Upsell hotels
- Cross-sell upgraded properties, room types, and
added value
- Grow:
- Hotel booking volumes
- Average booking value
- Gross margin per account
- Track and drive month-on-month hotel revenue
growth within the portfolio
Pricing
Authority & Margin Control
- Independently price and confirm hotel bookings.
- Use commercial judgment to remain competitive
& give alternatives where need be.
- Escalate exceptions whereby margin or corporate
pricing SLA is not meeting company standards.
Hotel
Sourcing & Booking Execution
- Source and confirm international and local
hotels using:
- B2B booking platforms (Hotelbeds, Hotel Rack,
TBO, etc.)
- Direct hotel and supplier relationships –
preassigned.
- Ensure:
- Accurate confirmations
- Correct room types, inclusions, and cancellation
terms
- Handle booking amendments, cancellations, and
re-accommodations professionally.
Corporate
Relationship Management
- Serve as the primary hotel contact for travel
coordinators and procurement contacts within assigned corporate accounts
- Maintain close, proactive communication to:
- Understand travel patterns and preferences
- Anticipate upcoming travel needs
- Build trust through:
- Responsiveness
- Commercial transparency
- Consistent service delivery
- Internal Coordination & Compliance
Work
closely with:
- Travel Consultants handling flight bookings for
their respective corporate portfolios.
- Finance department (billing and reconciliation)
– Ensure all hotel bookings are invoiced timely & paid before
cancellation deadlines.
- Travel Manager for the commercial oversight
&supervision.
- Ensure:
- All bookings comply with corporate travel
policies for the respective corporates assigned.
- Proper documentation and audit trails including
proper email communication.
- Follow internal SOPs for pricing, approvals, and
record-keeping
Key Requirement Skills And Qualification
- Diploma or Degree in Supply Chain Management,
Business Administration, Accounting, or related field.
- Diploma or Degree in Tourism Management.
Experience
- Minimum 5 years’ experience in a Travel
Management Company (TMC) or travel agency.
- Proven experience in Corporate hotel sales,
Managing a portfolio of corporate clients.
- Background as a tour consultant or corporate
travel consultant is mandatory.
- Hands-on experience using B2B hotel booking
platforms, including Hotelbeds, Hotel Rack, TBO, Similar international
hotel aggregators
- Strong understanding of Hotel pricing
structures, Cancellation policies, Corporate travel requirements
HOW TO APPLY
If you
meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
