Billing Officer Job in Kenya - Westlands Specialist Hospital

Key Responsibilities

  • Prepare, review, and process patient bills for both inpatient and services
  • Handle insurance billing, pre-authorizations, claims submission, and follow-ups
  • Ensure accurate capture of services, drugs, procedures, and consumables
  • Liaise with insurance companies, corporate clients, and internal departments
  • Reconcile daily billing reports and support revenue tracking
  • Address billing inquiries from patients and insurers professionally
  • Ensure compliance with hospital billing policies and regulatory requirements

Qualifications & Requirements


  • Diploma or Bachelor’s degree in Health Records, or a related field
  • At least 2 years’ experience in hospital or healthcare billing
  • Strong understanding of medical insurance processes and claim management
  • Proficiency in hospital information systems (HIS) and billing software
  • Good communication, interpersonal, and customer service skills
  • High level of accuracy, integrity, and attention to detail

Added Advantage

  • Experience working in a Level 4 hospital
  • Knowledge of major insurance providers in Kenya

How to Apply

Interested and qualified candidates should send their CV and cover letter to: hr@wgshospital.com Subject: Application – Billing Officer Applications close on 28th February 2026 at 5:00 PM