Role Description
This is
a full-time, on-site role based in Nakuru and Elodret for a Relationship
Officer – Credit. The Relationship Officer will develop
and maintain strong client relationships, manage credit portfolios, assist
clients in accessing loan products, and ensure their financial needs are met
effectively. Key responsibilities include evaluating loan applications,
providing excellent customer service, maintaining timely communication with
clients, and working collaboratively with the sales and finance teams to meet
company goals.
Qualifications
- Strong skills in Business Relationship
Management and the ability to foster mutually beneficial client
relationships
- Finance and Sales expertise for effectively
managing credit portfolios and meeting targets
- Excellent Communication and Customer Service
skills to address client needs, provide support, and maintain satisfaction
- Ability to work collaboratively and demonstrate
a customer-first approach
- Relevant experience in the finance or credit
industry is an asset
- Bachelor’s degree in Business, Finance, or a
related field is preferred
- A proactive and results-oriented mindset with
strong analytical skills
How to
Apply
Send
your CV and Cover Letter. Indicate your location in the application. Email
Address: hr@tglcredit.co.ke
