Role Overview:
The Senior Receptionist will
oversee the daily operations of a dynamic and high-performing office
environment. This individual will manage front-of-house services, coordinate
administrative teams, and ensure an exceptional standard of professionalism in
all client and internal interactions. The ideal candidate is a polished and
proactive professional who takes ownership of office efficiency, leads by
example, and understands the importance of first impressions in a fast-paced
financial services setting.
Key Responsibilities
Front Office & Reception Management
- Supervise and develop a team of
receptionists and cleaners, ensuring consistent service excellence and
adherence to company standards.
- Manage the reception area to maintain a
welcoming, professional atmosphere for visitors and clients.
- Oversee scheduling, visitor management,
and meeting room coordination.
- Ensure smooth handling of correspondence,
and courier services.
Office Administration & Facilities
- Coordinate day-to-day office operations,
including vendor management, maintenance, and supplies procurement.
- Uphold high standards of office
presentation aligned with corporate branding and culture.
- Manage office space planning, workstation
assignments, and seating arrangements.
- Collaborate with Finance, HR, Legal and
IT departments to ensure seamless support for staff and operations.
- Support office health, safety, and
compliance processes.
Team & Stakeholder Coordination
- Build and maintain relationships with
vendors, service providers.
- Serve as internal liaison for staff
inquiries related to office logistics and administrative procedures.
- Organize internal events, client
meetings, and company functions, ensuring each is executed efficiently and
elegantly.
Management & Reporting
- Oversee administrative budgets and assist
in cost optimization initiatives.
- Prepare periodic reports on office
expenditures, maintenance schedules, and administrative projects.
- Implement and monitor key performance
indicators (KPIs) for reception and administrative efficiency.
What you will need:
Skills & Competencies:
- Master’s degree in Business
Administration, Hospitality, or a related field.
- Minimum 5–7 years of experience in office
management or senior receptionist roles—preferably in banking, finance,
legal or corporate services.
- Proven supervisory experience leading
administrative or reception teams.
- Strong network and relationships within
the finance or professional services sectors.
- Exceptional communication,
organizational, and interpersonal skills.
- Proficiency in MS Office Suite,
scheduling tools, and modern office management systems.
- Discretion, professionalism, and a
customer-first mindset are essential.
- Leadership and team management
- Professional presentation and demeanor
- Problem-solving and decision-making
- Attention to detail and follow-through
- Stakeholder relationship management
- Initiative and adaptability
How to Apply
