Job Purpose
The
position will be responsible for managing the Bank’s Retail non-performing
portfolio under supervision of the Retail Recoveries Manager with the objective
of putting in place and adopting appropriate strategies within policy
guidelines and regulations to minimize credit losses and ensure the portfolio
remains profitable in line with SBM Bank business objectives.
Key Responsibilities
Strategy
– 25%
- Ensure continuous new learning debt recovery
techniques through trainings.
- Ensure implementation of debt recovery
strategies within the unit.
- Ensure constant follow-up and monitoring of all
accounts classified as Non-Performing Loans/Accounts.
- Ensure compliance with all controls, rules,
policies, procedures, and regulations
Operations – 20%
- Manage Retail debt collection including the
initiation of recovery processes in line with commercial practices and
Bank policy.
- Manage the assigned Outsourced debt portfolio
with a view of maximizing profitability for the Bank through constant
engagement with EDMs.
- Regular review of the EDMs performance and
recommend consequent action to maintain a low percentage of Portfolio at
Risk.
- Maintain and prepare EDMs recovery records
and/or reports as and when required and submit them to the Supervisor.
- Recommend restructures, settlements and
write-offs on Non-Performing Outsourced Accounts to Management for review
and approval by the Management Credit Committee as per Central Bank of
Kenya Regulations.
- Ensure compliance to the Bank’s Credit Policy
and Procedures with regard to management of debt recovery process.
People
Management – 30%
- Maintain good coordination between the
Collections and Recoveries Team, Credit Team and the Business Development
Teams.
- Undertake any delegated activities as assigned
by the Manager, Retail Recoveries or by the Director, Debt Recovery and
Special Assets.
- Ensure to undertake Best Practice, Skills and
Knowledge and shared across the team and wider Credit Department, where
appropriate working with other areas of the Bank.
Compliance
– 20%
- Ensure compliance with both internal and
external regulatory requirements.
- Working closely with risk and compliance units
to ensure effective compliance standards are consistently met within the
unit.
- Continuously reviewing Credit policies and
procedures ensuring their compliance.
How to Apply
