Company Description
Adventure
Horizons Africa specializes in curating extraordinary travel experiences in
Africa. Whether you’re seeking a thrilling safari, a guided trek through lush
jungles, or a deep dive into Africa’s rich history and diverse cultures,
Adventure Horizons Africa is your trusted partner. We pride ourselves on
offering tailored experiences that connect you with the soul of the continent
while ensuring sustainability and responsible travel practices. Our team of
expert guides and local partners is dedicated to delivering unforgettable
experiences that resonate with your unique interests, making every trip an
adventure waiting to be explored.
Overview:
The Cultural
Concierge serves as a personal ambassador for
guests seeking authentic local experiences. This role bridges cultures by
curating personalized itineraries, facilitating meaningful connections with
local communities, and ensuring visitors enjoy a rich and memorable immersion
in the destination’s traditions, history, and lifestyle.
Key Responsibilities:
- Guest Engagement: Welcome guests warmly upon
arrival, introduce them to the local culture, and assist with orientation
to the destination.
- Experience Curation: Design customized cultural
experiences, tours, and activities based on guests’ interests (e.g., art,
cuisine, heritage, festivals, and nature).
- Local Partnerships: Collaborate with local
artisans, guides, restaurants, and cultural institutions to deliver
authentic and sustainable experiences.
- Cultural Interpretation: Provide context and
insight into local customs, etiquette, and history, helping guests connect
respectfully with the community.
- Logistics Coordination: Arrange reservations,
transportation, and event access for planned experiences.
- Guest Support: Offer on-call assistance and
recommendations throughout the stay, ensuring comfort, safety, and
satisfaction.
- Feedback & Improvement: Gather guest
feedback and use insights to enhance future experiences.
Qualifications:
- Bachelor’s degree in Hospitality Management,
Tourism, Cultural Studies, or a related field (or equivalent experience).
- Minimum 2–3 years’ experience in hospitality,
tourism, or event coordination.
- Deep knowledge of local culture, history, and
current events.
- Excellent communication and storytelling skills
in English (additional languages preferred).
- Strong organizational and interpersonal
abilities with a customer-service mindset.
- Ability to work flexible hours, including
weekends or evenings, as needed.
How to Apply
