Company Description
At
Thrivin, we help companies scale with confidence through our Agent-as-a-Service
(AaaS) model—an all-in-one BPO solution delivering flexible, tech-enabled
contact centre teams. Learn more: getthrivin.com
Role Description
We’re
looking for a proactive, organised, and people-first Office Manager with HR
experience and a background in the BPO industry to join our growing team in
Nairobi.
This is
a full-time, on-site role—you must be based in Kenya and available to work from
our Nairobi office daily.
What You’ll Do
- Oversee daily office operations and logistics
- Manage HR tasks: onboarding, compliance,
benefits, record-keeping
- Coordinate interviews and support recruitment
pipelines
- Foster team culture through employee engagement
initiatives
- Support BPO-specific operations (agent
logistics, team scaling, documentation)
- Serve as a key point of contact between
leadership and staff
Qualifications
- 2–4 years in office management or HR roles
- Experience in the BPO industry
- Must be based in Kenya and able to work on-site
in Nairobi
- Strong knowledge of Kenyan labor laws and HR
processes
- Proficiency in Microsoft Office, Google
Workspace, and HRIS systems
- Excellent organisational and interpersonal
skills
- Bonus: Startup or high-growth company experience
How to
Apply
To
apply, click on this link https://forms.gle/pxQqj2MMB5CprTA29
