Role purpose
As a
Front Office Administrator, you will be responsible for providing essential
administrative support to our IDP office in Nairobi Kenya. This role is crucial
in ensuring the smooth running of daily operations and maintaining a positive
first impression for our clients and visitors.
Key accountabilities
Information
System
- Receive, direct and relay telephone messages and
fax messages.
- Pick up and deliver the mail.
- Record and handle all incoming and outgoing
couriers.
Visitors’
Management
- Welcome visitors and guests and direct them
appropriately.
- Register walk-in, and call-in students on the
Client Relation Management (CRM) system and assign to counsellors.
Meetings
- Assist in planning and preparation of meetings,
conferences, and conference telephone calls.
- Make preparations for meetings.
Office Instruments
- Maintain an adequate inventory of office
supplies.
- Monitor the use of supplies and equipment.
- Coordinate the repair and maintenance of office
equipment.
Secretary
Tasks
- Provide word-processing and secretarial support.
- Ensure the office is always in order.
- Assist the Office Manager and other staff as
required.
Administrative
Tasks
- Provide support with logistics and planning
- Process visa applications, and flight bookings
for employees when required
Required Experience
- University graduate with 2-3 years’ experience
in a similar position.
- Excellent in English language, especially
English speaking & listening.
- Customer Service oriented
- Excellent communication and problem-solving
skills.
- Committed to hard work and continual learning.
- Effective verbal and listening.
- Word processing programs at a highly proficient
level.
- Time management skills.
How to Apply
