Job Title: Cash Officer
Hiring Organization: I&M Bank
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Banking
Job Type: Full Time
Salary: KES
Date Posted: 08/01/2024
I&M
Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly
quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a
rich heritage in banking.
Purpose:
The
position is responsible for managing and supervising Branch cash services
including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation,
transaction authorization, staff training and conducting surprise checks to
ensure that customers get the best in terms of service delivery in accordance
to the Bank’s policy, procedures and guidelines. This is done in addition to
ensuring that the Branch maintains optimum level of cash in liaison with the
Central Cash department.
Primary Responsibilities:
- Authorize teller
vouchers of up to Ksh. 500,000. in the Core Banking System as they are
being processed;
- Reconcile cash
at the end of the day through a physical cash count and monitoring the
intra-day cash limits for the tellers;
- Confirm
instructions and cheque payments with clients and Branches;
- Authorize
prepaid cards services such as refunds;
- Custodian of
Debit and Credit card PIN mailers and ensuring there destruction when not
collected;
- Monitor ATMs and
loading cash as and when needed;
- Ensure safe
custody of cash and serialized stationery;
- Liaise with
Central Cash Management for cash requirement and repatriation;
- Retrieve cash
and cheque deposits from the ATM;
- Work in liaison
with the Branch Operations Manager for maintenance of all equipment in the
Cash department;
- EOM
reconciliations and statistics/Branch metrics;
- Respond to cash
related queries;
- Monitor
activities in the Banking hall through the CCTV;
- Coach, mentor
and train Tellers;
- Engage in
performance and leave management of Tellers; and
- Cross- sell the
Bank’s products and services.
Person
Specifications
- Bachelor’s
degree in a Business related field from a recognized institution
Professional
Qualifications
- Part completion
of CPA (K), ACCA or its equivalent.
- At least one to
three years relevant experience.
- Technical
skills;
- Ability to
communicate;
- Report writing
skills; and
- Numeric skills.
- Excellent
communication and interpersonal skills;
- Excellent
planning and organization skills; and
- Good people
management skills.
