Key Responsibilities
Collaborate with marketing and sales to design and
deploy customer acquisition plans, rules of engagement, sales processes, route
to market, digital marketing, CVM, toolkits, CX support, training manuals and
key performance metrics for new digital Insurance, Wealth & VAS products /
enhancements.
Use customer insights and market deep knowledge to
develop quick scale to value customer acquisition programs for all digital
Insurance, Wealth & VAS innovations.
Leverage sales team insights to develop tactical
product uptake campaigns and promotions toolkits to quickly scale digital
insurance, wealth & VAS customer numbers and usage growth numbers in line
with business expectations.
Work closely with CVM, CX and Product Managers to
resolve customer journey pain points across customers, agents, and partners for
new digital Insurance, Wealth & VAS innovations /and enhancements.
In coordination with other stakeholders prepare and
deploy go live launch kits and post launch reviews of new digital insurance,
wealth, and VAS products in line with the bank’s innovation procedures and
policies.
Prepare and deliver new product launch kits / tool
kits, execution materials and training manuals for deployment by the growth
team.
Resolving any escalated customer issues to ensure
customer satisfaction.
Qualifications
A Bachelors degree from a recognized university.
Professional qualification certification will be an
added advantage
A minimum five years of experience including
experience in the following areas:
Business Development in the financial industry
insurance and wealth management
sales management
Business analysis
Stakeholder management
Project Management
Proven ability to collaborate with other team members
across boundaries and contribute productively to the team’s work and output,
demonstrating respect for different points of view.
Skilled in reporting, and presentation to C-suite
level stakeholders
Self-motivated and results-focused
How
To Apply
