Job Description
- Work with the technology integration teams to provide
exceptional integration support.
- Develop and maintain processes and procedures for the support
and maintenance of the bank’s integration components. Develop and maintain
the bank’s technical documentation and procedures for integration support.
- Collaborate with the bank’s technology and operations teams,
development teams, architecture team, and channel support to ensure the
smooth and efficient exchange of data between systems.
- Ensure all integration components follow relevant regulations
and standards, including cybersecurity and data privacy requirements.
- Manage vendor relationships for integration components,
negotiating service agreements and ensuring vendor performance meets the
bank’s expectations.
- Conduct regular preventive maintenance checks and routine
health checks on integration components and Implement observability of the
integration landscape putting in place a mechanism to proactively identify
and escalate exceptions.
- Develop and implement plans to upgrade and modernize the
bank’s integration infrastructure, including the transition to an
enterprise-grade design with practices built in to ensure operational
efficiency.
- Work collaboratively with other support teams to troubleshoot
integration platforms, server performance issues and tune the environment
based on findings to achieve desired outcomes.
How To Apply
