Job Description
Reporting to the Manager – VAS Product Development, the
VAS Solutions Product Development Engineer shall develop and integrate VAS
Products & Services offered to Safaricom customers with the goal of
delivering high quality solutions within approved schedules. VAS Products &
Services comprise of all Value-Added Services which include, but not limited
to, Messaging, USSD, Content delivery, Voice (RBT, IVR & Media exchange),
Video, Device management and IOT solutions.
The main duties are:
Development, configuration and integration of all VAS
solutions/systems in line with the Digital IT strategy execution plan.
Actively participate in defining strategy, roadmaps
and architecture design for the VAS products and stay updated with industry
trends and technologies.
Embrace the new ways of working in VAS domain with
the goal of ensuring 50% of VAS projects are delivered through agile
methodology.
Timely delivery of projects assigned with the goal of
ensuring high quality standards are met and solutions are operationally viable.
Responsible for ensuring First Time Right delivery of all solutions developed.
Enhance processes and DevOps to improve delivery and
increase efficiency by focusing on continuous improvement.
Accurately document products & services developed
& delivered ensuring they follow DevOps Cycle.
Embrace a DevOps culture by ensuring all developed products and Services are gracefully handed to operations for support.
Develop and continuously update a knowledge base of
best practice for VAS products and Service development.
Collaborate with both Technical, Business and
other cross functional teams to gather requirements and ensure alignment with
business objectives.
Ensure seamless integration with third-party services
and applications and also customize VAS solutions to meet business or market
needs.
Ensure reliability, performance, and security of VAS
applications through thorough testing, monitoring, and continuous improvements.
Responsibilities
VAS Products Development
Develop VAS solutions by translating the business
requirements into technical solutions in line with the designed
architecture.
Actively participate in defining strategy, roadmaps
and architecture design for the VAS products.
Support the Business tribe in achieving its mission
by delivering customer centric solutions.
VAS Solutions Delivery
Timely delivery of projects assigned with the goal of
ensuring high quality standards are met and solutions are operationally viable.
Responsible for ensuring First Time Right delivery of all solutions developed.
Collaborate with support in the deployment of
products.
Ensure successful end to end configuration and
integration is done in line with the change management process.
Embrace the new ways of working in VAS domain with
the goal of ensuring 50% of VAS projects are delivered through agile
methodology.
Perform regular updates and enhancements to keep the
services up-to-date and secure.
Project Management
Actively contribute to the management of the projects
by ensuring timely delivery of projects assigned with the goal of ensuring high
quality standards are met and solutions are operationally viable.
Ability to manage multiple projects and meet
deadlines.
Qualifications
BSc. Degree in Telecommunication
Engineering/Electrical & Electronics engineering/Computer Science/IT.
2 years’ experience in a busy telecommunication/ IT
environment or Software Engineering with good knowledge in development for VAS
solutions including Messaging, Voice, Video & IOT.
Software Engineering methodologies including
Agile-oriented development.
Understanding of user experience (UX) and user
interface (UI) principles
Proficiency in networking protocols – TCP/IP, DNS and
load balancing.
Working knowledge in Unix systems and Databases –
Oracle, MySQL.
Working knowledge of security encryption solutions –
SSL, firewalls, VPN, IPsec.
Familiarity with telecom protocols (SMPP,
Diameter,SIP,Sigtran etc.).
Strong experience in programming/scripting
language(s) – Python,java script,ruby, Perl , Shell,Java, or equivalent.
3rd Party RESTful API integration, PHP, MySQL, SQL server, web service
working knowledge preferred.
Relevant certifications such as Microsoft Certified:
Azure Developer Associate, AWS Certified Developer, Certified Kubernetes
Administrator (CKA),ITIL 4 Foundation, scrum, CCNA or Java SE Programmer can be
advantageous.
How to Apply
