The Restaurant Supervisor position is responsible for overseeing the operations of the restaurant including the staff, expediting the customers’ orders as needed and maintaining good working relationship with the suppliers.
Key Tasks
- scheduling restaurant staff and delegating tasks
- hiring, training, and managing restaurant staff,
- ordering food, alcohol, and cleaning supplies
- supervising the preparation, display, and delivery of food and
drinks
- ensuring prompt and friendly customer service
- maintaining quality and service standards
- ensuring all staff are knowledgeable about menu offerings and
individual ingredients
- educating staff about potential food allergies and how to make
customers aware of these ingredients
- maintaining good relationships with suppliers
- meeting quarterly budgets and quotas
- reducing operational costs
- increasing productivity
- ensuring all staff follow strict personal safety, food safety
and food storage guidelines
- supervising and maintaining restaurant cleanliness to meet
regulatory sanitation and hygiene standards
- managing inventory
- interacting with restaurant guests to gauge satisfaction and
improve customer service
- responding to customer feedback and resolving conflicts
effectively
- operating the point-of-sale system, processing payments, and
issuing gift cards
- arranging group events and ensuring the restaurant and staff
meet service and food expectations
Quality, Health, Safety & Environment
As an employee I am also responsible for:
- Ensuring that my workstation is set up correctly for my
individual requirements.
- Ensuring that my working area is free from slip and trip
hazards.
- Being aware of my own personal safety whilst entering, leaving
and working at any work station (I must not put myself at risk). reporting
any hazards and defects.
- Following good housekeeping rules at all times.
- Ensure I comply with the HSE requirements.
- Attend all HSE training requested by Human Resources & the
HSE department.
- Follow all requirements set out in the client & SLMC QHSE
Policy
- Decision Making Authority
- As delegated by the Supervisor & Unit Manager as per the
set out standard operating procedures
Skills & Competencies
Competencies – Leadership
- Team Player
- Setting Priorities
- Mentoring Ability
Competencies – Business
- Keeping overview
- Customer relation
Competencies – Personal
- Good communicator
- Self-Motivated
- Problem solving skills
- Self-motivated
- Confident
- Creative
Language Skills
- English: fluent in written and spoken
How To Apply
Send your updated CV to recruitment@sheerlogicltd.com
on or before 30 May 2024. Kindly indicate the job title in the
subject line: RESTAURANT SUPERVISOR (Only shortlisted candidates will be
contacted.)
