About the job
Reporting to the Managing Director, the Head of ICT
is responsible for oversight, overall management, operations and execution of
the ICT strategy for Capital Group Limited
Responsibilities
To report to Managing Director/Chairman of the Group
and the board in relation to ICT strategy alignment to the Group’s Business
strategy
Manage and execute ICT strategies to drive and
support the strategic growth objectives of the company and its business
products portfolio.
Develop and implement data migration plans to ensure
smooth transition from legacy systems to ERP system.
Conduct user training sessions and provide ongoing
support to ensure successful adoption of the new ERP system.
Responsible for end-to-end feature releases and
platform enhancements for the organization’s mobile app & website.
In charge of SLA Management by ensuring all provided services and processes in the organization including underlying contracts are in alignment with the agreed-upon service level targets stipulated by the respective contract.
Ensuring that the right controls are in place and the
right tools to mitigate cybersecurity risk are in use in the organization.
Develop ICT Budgets – Control IT budget and manage
both capital expenditure and OPEX in line with set goals.
Provide leadership to ICT operations and
infrastructure ensuring that an appropriate technical support framework is in
place, including the management and delivery of service support and service
delivery.
Developing an IT roadmap and a digital transformation
strategy plan in a volatile and ever-changing digital landscape.
Work closely with decision makers in other
departments to identify, recommend, develop, implement, and support
cost-effective technology solutions.
Approve purchases of technological equipment and
software and establish partnerships with the right ICT providers.
Formulating and leading in the implementation of the
ICT strategy in line with policies, processes & procedures to deliver
business objectives.
Working with the business management to define
business and ICT performance metrics, measures, tracks, and reports on benefits
realization.
Analyzing the costs, value, and risks of information
technology to advise management and suggest actions.
Anticipates business needs, identify, and proposes
ICT products and services to fulfill those needs.
Leading the demand side of the ICT governance on
behalf of the corporation and communicating high level business requirements.
To ensure that appropriate measures are taken to
secure and backup all systems and data; to develop and implement any plans,
systems, and measures necessary to support business continuity and to ensure
that the organization’s disaster recovery strategy is up-to-date and
deliverable.
Oversee all technology operations including networks,
hybrid infrastructure, Databases, broadcasting applications and deploy &
operate them according to established goals.
Devise and establish IT policies and systems to
support the implementation of strategies set by the Board.
Oversee IT projects and system changes.
To perform any other duty as assigned in line with
the organization goals and objective.
Qualifications
Bachelor’s degree in Computer Science, Engineering,
or an IT related field (or equivalent work experience).
ICT system Project management experience- must be
proven with referrals.
ITIL foundation level certification
MCSA /MCSE/ CCNA /PMP desirable
Experience with ERP(Sage, Odoo, Dynamics etc) is
highly desirable.
5 years experience in Senior management
Knowledge and experience in Microsoft Server backend
functions, M365 management.
Proven experience with Web applications with a strong
portfolio showcasing web projects and applications you have worked on.
Solid technical skills in databases, networks, Linux.
Data & Analytics
Business Partnership & Collaboration
How To Apply
Interested candidates who meet the criteria above are
encouraged to send their application letters and detailed CVs to: Email: hr@capitalfm.co.ke Kindly indicate the position title on the
subject line when applying. Closing date for application will be on 24th
May 2024
