Job Ref. No: JAML020
Role Purpose
The role holder is responsible for providing support
to the Manager – Business & Software systems in identifying and
implementing application solutions to solve business problems and enhance
operational efficiency in alignment with the organization’s strategy. The role
holder will assist in designing, developing, testing, and debugging new
functionality, enhancements, customizations, interfaces, batch processes,
queries, and reports. They will also contribute to the creation of business
cases, planning and monitoring, eliciting requirements, and translating and
simplifying requirements.
Main Responsibilities
- Provide support to the Manager – Business and software systems
in identifying and implementing application solutions to address business
challenges and improve operational efficiency.
- Assist in designing, developing, testing, and debugging new
functionality, enhancements, customizations, interfaces, batch processes,
queries, and reports.
- Assist in the Collaboration with stakeholders from all
business units and related third parties to define and document business
processes and software requirements for technology initiatives.
- Contribute to the creation of business cases, planning, and
monitoring of technology projects.
- Assist in eliciting requirements from stakeholders and
translating and simplifying requirements for software development.
- Provide IT support and assistance to end-users as needed.
- Collaborate with the IT team to troubleshoot and resolve
technical issues.
- Assist in maintaining documentation related to software
systems, processes, and procedures.
- Stay updated on emerging technologies and trends in IT, AI,
and machine learning.
- Support the Manager in other tasks and projects as assigned.
Key Competencies
- Proficiency in IT Support, AI, and Machine Learning concepts.
- Experience in coding languages such as PHP, Python, MySQL,
SQL.
- Familiarity with cloud services, preferably AWS or Azure.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Adaptability and willingness to learn new technologies and
tools.
- Time management and organizational skills.
Academic Background & Relevant Qualifications
- Bachelor’s degree in computer science, Information Technology
or any other related course
- Some experience or coursework in IT support, AI, and machine
learning.
- Experience with coding languages such as PHP, Python, MySQL,
SQL.
- Familiarity with cloud services, preferably AWS or Azure.
How To Apply
If you are qualified and seeking an exciting new
challenge, please apply via Recruitment@jubileekenya.com
quoting the Job Reference Number and Position by 19th May 2024. Only
shortlisted candidates will be contacted.
