Job Ref. No: JHIL118
Role Purpose
The job holder will be responsible for timely set-up,
renewal, servicing and support, documentation, and management of schemes, and
handling of related queries on from clients and intermediaries on existing
schemes. Providing dedicated and comprehensive service to the intermediaries
and clients with a proactive approach to ensure business retention by meeting
set service timelines while ensuring underwriting guidelines and controls are
strictly adhered to and enforced.
Main Responsibilities
Strategy
- Underwriting Strategy: Contribute to the development and
implementation of underwriting strategies, aligning them with the
company’s overall business goals.
- Risk Management: Identify and assess emerging risks and
propose strategies to effectively mitigate those risks.
- Support strategic operational initiatives to ensure timely
delivery of underwriting projects.
Operational
- Ensure accurate membership set up, benefits set up, prompt
debiting and dispatch of premiums invoices and the renewal/commencement
premium schedules to the client/intermediary.
- Manage membership details and ensure timely scheme maintenance
i.e., timely communication to intermediaries/clients/Relationship
managers, issuance of policy documents and contracts, timely dispatch of
premium debits/credits, scheme reconciliations, reporting and ensure all
agreed TATs are met.
Corporate Governance
- Ensure compliance with underwriting guidelines, company
policies, and regulatory requirements, maintaining high standards of
ethical and legal conduct.
- Establish and maintain risk control measures to monitor and
manage risks associated with insurance policies effectively.
Leadership & Culture
- Provide guidance, mentorship, and technical expertise to
junior underwriters, fostering a collaborative and supportive work
environment.
- Build and maintain positive relationships with brokers,
clients, and other internal and external stakeholders, providing
exceptional customer service.
Key Competencies
- Strong leadership, team management and decision-making skills.
- Excellent communication and interpersonal skills.
- Deep understanding of underwriting principles and practices.
- Analytical and problem-solving abilities.
- Ability to collaborate effectively with internal and external
stakeholders.
- Adaptability and flexibility to handle changing priorities and
work in a fast-paced environment.
Qualifications
- Bachelor’s degree in insurance, risk management, business
administration, finance, or a related field.
- Additional certifications or training in underwriting or
insurance operations are advantageous.
- Experience in client support or customer service roles within
the insurance industry.
- Familiarity with insurance products, coverages, and rating
methodologies.
Relevant Experience
Minimum 5 years’ experience in Health Insurance Underwriting.
How To Apply
If you are qualified and seeking an exciting new
challenge, please apply via Recruitment@jubileekenya.com
quoting the Job Reference Number and Position by 20th May 2024 Only
shortlisted candidates will be contacted.
