Job Title: Marketing Officer
Hiring Organization: Chai
Sacco
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Financial
Services
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 11/07/2023
To
support Branch Manager in implementing marketing strategies of the organization
at the branch level
Duties
and Responsibilities
Operational Roles and Responsibilities
Implement
all marketing and business growth strategies.
Sell and
market all Sacco products.
Coach,
train and supervise the Sales Representative to ensure targets are met.
Prospect
for new business.
Prepare
presentations for prospective customers.
Recruit
new members to the Sacco.
Supervise
the management of Group accounts.
Collection
of competitor’s intelligence and reporting of the same to Branch Manager.
Keep in
safe custody all marketing materials i.e. brochures, banners, tapes etc.
Preparation
of monthly business report for the area.
Participate
in trade fairs, marketing promotions, road shows and any other publicity
campaign as may be assigned and providing reports on the same.
Liaison
office in charge of ensuring that information is disseminated to members on
time.
Carry out
customer survey and ensure customer service is up to the standard.
Member
education – Pass Sacco information to the customers on any new policies that
may be implemented.
Visit
clients to get complaints/comments and handling complaints at the field level.
Scout on
new marketing opportunities the Sacco can exploit to improve market share.
Proactively
resolve issues that come to your attention from members.
Perform
any other duties as may be assigned from time to time.
Key
Result Areas
The accountability areas
are as follows:
Improved
customer satisfaction.
Increased
market share.
Comparative
analysis of market trends.
Efficient
marketing strategies for all the Sacco’s products and services.
Education
Bachelor’s
degree in marketing or related field
Skills
Required
Proven
track record in implementing marketing successful programs.
Business
savvy.
Creative
and innovative.
Proactive
in solving members issues.
Excellent
communication, influencing and presentation skills.
Must have
valid driving with driving experiences of not less than 4 years.
Minimum
Experience Required
4 years
progressive working experience in a dynam
ic service organization
Interested
candidates who meet the set criteria to submit their application letter
together with detailed curriculum vitae with at least three contacts of
professional referees, copies of academic and professional certificates to:
The HR
& Administration Manager, Chai SACCO Society Ltd, P.O Box 278-00200,
Nairobi.
How To
Apply
All applications should be submitted on email: hr@chai-sacco.co.ke with
subject heading clearly marked “Marketing Officer”.
The candidate must also attach a summary of their data as per attached data
form (Summary data sheet must be filled in MS word format and sent as MS word
format. i.e Do not scan it) Application deadline: Friday 17th November 2023 at 5:00pm
