Job Title: Underwriting Administrator
Location: Nairobi
Industry: Insurance
Gross Salary: 50k
Our client in the Insurance
Industry is seeking to hire an Underwriting Administrator who will be
responsible for ensuring accurate submission of claims by clients to the
provider and vice versa.
Key Responsibilities:
- Respond promptly to client and underwriter inquiries and
provide status updates.
- Resolve problems by referring to policies, procedures, and
standards.
- Obtain quotes from providers, perform comparisons, and share
the information with clients.
- Communicate with customers to gather necessary information
for the underwriting process.
- Compile data and perform routine tasks to support the
underwriting process.
- Assess mail, correspondence, records, and reports to
determine processing requirements.
- Initiate and follow up on claims until settlement or repudiation.
- Ensure accurate submission of claims by clients to the
provider and vice versa.
- Process policy renewals and endorsements.
- Manually set up and input new business, renewals, and
reinstatements in the Birthmark system.
- Screen incoming telephone calls and respond to inquiries
within predetermined scope.
- Compile reports and maintain files and logs.
- Manage assigned workload with a focus on quality and
productivity.
- Provide excellent customer service while interacting with
clients.
- Collaborate with underwriting departments to research and
resolve escalated underwriting issues.
- Provide technical underwriting support to team members.
- Perform administrative tasks such as printing, photocopying,
and scanning.
Education and Skills:
- Bachelor's degree with upper-class Honors in Actuarial
Science, Insurance, or Business
- Previous experience in General and Medical Insurance is a
Must.
- Proficient in Microsoft Excel, Word, Publisher, and other
relevant software applications.
- Punctual and time-conscious.
- Dedicated and passionate.
- Self-motivated and proactive.
- Able to work with minimal supervision.
- Exhibits honesty and integrity.
- Quick learner.
- Strong academic background.
How to Apply
If you are up to the challenge
and possess the necessary qualification and experience; please send your CV
only quoting the job title on the email subject (Underwriting Administrator) to
vacancies@corporatestaffing.co.ke before 15th August 2023.
