Senior Information Communication Technology Officer
(REF:
KNCHR/ADM/SICT/06/2023)
Operational
Responsibilities:
- Monitor ICT service desk delivery issues to ensure quick
resolution of user related incidents enhancing customer service delivery.
- Undertake the day to day management of the information
technology platforms to facilitate the efficient delivery of customer
service and processing all transactions
- Maintain and update the organizational ICT systems across the
Commission to retain current information.
- Monitor the Wide Area Network and the Local Area Network and
ensure optimum output performance within the Commission to enable smooth
internet and network connectivity.
- Ensure the smooth running of all ICT systems including web
applications, email system, firewall and spam filter.
- Support roll out of new applications and hardware as well as
maintenance of inventory for the organization’s IT hardware and software
both at the main offices and in regional offices
- Participate in timely preparation of the ICT department
budgets, work plans and reports
- Undertake frequent data back-up for the Commission critical
data and facilitate offsite storage of backup media.
- Provide user support on ICT hardware and network
infrastructure and carry out preventative maintenance of ICT equipment
through regular updates of operating systems.
- Install and configure security applications within the
Commission.
- Setup and configure virtual private networks for out of
office connectivity.
- Developing system specification; writing and testing computer
programmes according to instructions and specifications.
Skills, Experience and
Minimum Qualifications
- 3 years of service in a comparable position from a reputable
organization
- Bachelor’s degree in any of the following fields: Computer
Science, Information Communication Technology, or equivalent qualification
from a recognized institution; and
- Professional Certification in Cisco Certified Network
Associate (CCNA)
- Good knowledge of Information Technology Infrastructure
Library (ITIL)
- Good knowledge of Active Directory Services and management.
- Good knowledge of software development tools and maintenance
practices.
- Good knowledge of relational database management
- Excellent organizational and problem solving skills
- Meet the requirements of Chapter Six of the Constitution of
Kenya
How To Apply
If you possess the above
qualities, please submit your applications electronically through recruitment@knchr.org clearly
indicating the position, and the Ref No. on the subject line, together with a
detailed C.V, a copy of national ID, names and telephone contacts of three
referees, to reach us by 14th August 2023
The Commission Secretary,
Kenya National Commission
on Human Rights
Lenana Road, CVS Plaza,
1st Floor
P. O. Box 74359-00200
NAIROBI.
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