Program Coordinator – Enterprise Development & Financial Inclusion manages regional operations and field teams, requires a relevant Degree and 5+ years experience with 3+ years supervising field operations. Full-time role in Nairobi.
The Role Purpose.
Reporting to the Program
Manager, the Program Coordinator is responsible for leading day-to-day
implementation, coordination, performance monitoring, and governance of
Enterprise Development & Financial Inclusion (ED&FI) programs within an
assigned region. The role provides technical supervision and support to field
teams, ensures quality delivery of enterprise development, financial inclusion,
innovation, digital capability, and entrepreneurship interventions, and drives
achievement of program targets.
The Program Coordinator serves
as the primary regional focal point for program execution, stakeholder
engagement, ecosystem development, and beneficiary support while ensuring
strong program governance, compliance, risk management, internal controls, and
operational integrity. The role leverages technology, partnerships, and
data-driven decision-making to improve program effectiveness, participant
outcomes, and sustainable enterprise growth.
Key Responsibilities
Lead the
planning, coordination, implementation, and monitoring of ED&FI programs
and initiatives within the assigned region.
Supervise,
coach, and performance-manage Enterprise Development Officers and other field
teams to ensure effective program delivery and achievement of targets.
Drive
beneficiary mobilization, enrollment, participation, and progression across
enterprise development, financial inclusion, digital capability, and
entrepreneurship interventions.
Provide
technical oversight and quality assurance for training, mentorship, coaching,
business advisory, and enterprise support services.
Promote
access to finance, market linkages, digital solutions, and business development
services for MSMEs and target beneficiaries.
Strengthen
regional partnerships and ecosystem relationships with Equity branches,
government agencies, development partners, business associations, training
institutions, innovation hubs, and other stakeholders.
Support
deployment and adoption of technology-enabled program solutions, digital
learning platforms, and data management systems.
Monitor
program performance, utilization of resources, beneficiary outcomes, and
implementation risks and initiate corrective actions where required.
Ensure
compliance with approved work plans, budgets, policies, donor requirements,
audit recommendations, and organizational standards.
Maintain
a strong control environment through regular field monitoring, data quality
reviews, governance checks, and adherence to internal control procedures.
Coordinate
regional monitoring, evaluation, learning, reporting, success story
documentation, and knowledge management activities.
Represent
the ED&FI pillar in regional stakeholder engagements and support continuous
improvement, innovation, and program growth initiatives.
Core Accountabilities &
Deliverables
Program:
delivery of enterprise development, financial inclusion, entrepreneurship,
innovation, and digital capability programs against approved targets.
Financial:
Program Loans pipeline generation, financial services, approval of budgets
within set limits.
People:
Supervision, performance management, coaching, and development of regional
implementation teams.
Processes:
Workplan approvals and monitoring.
Systems:
Program Financial and HR reporting approval.
Customers/Clients:
beneficiary outreach, training, financial inclusion, access-to-finance, and
enterprise growth targets.
Qualifications
Minimum 5
years’ experience in enterprise development, entrepreneurship, financial
inclusion, economic development, or related programs.
Minimum 3
years’ experience supervising field teams, projects, or regional program
operations.
Demonstrated
experience coordinating multi-stakeholder programs and partnerships.
Experience
supporting MSMEs through training, advisory, mentorship, market linkages, or
access-to-finance interventions.
Experience
using technology and data systems to support program implementation, reporting,
monitoring, and performance management.
Demonstrated
ability to manage operational risks, compliance requirements, and program
controls.
Bachelor’s
Degree in Entrepreneurship, Business Administration, Commerce, Economics,
Development Studies, Project Management, Finance, ICT, or a related field.
Master’s
Degree in a relevant field will be an added advantage.
Mandatory
Certification in ILO Start & Improve Your Business (SIYB)
Certification
in IFC Business Edge, UNCTAD Empretec, PMP, PRINCE2, Agile Project Management,
or equivalent will be an added advantage.
Certification
in Project Management, Enterprise Development, Financial Inclusion, Business
Advisory, Digital Transformation, Innovation Management, or related disciplines
will be an added advantage.
Strong
understanding of MSME development, entrepreneurship ecosystems, and financial
services will be highly desirable.
