Investment Officer evaluates loan applications and manages client credit portfolios, requires a Finance/Business Degree and 2+ years small business lending experience.
About
Inkomoko
Kenya Investment Officer is responsible for the items below:
Due Diligence & Investment
Preparation(60%):
Respond
to inquiries from prospective borrowers; support them to apply for our
facility/investment products.
Introduce
the investment products to entrepreneurs, explaining the requirements for
repayment and the seriousness of taking on debt financing.
Conducts
investment appraisal, collects detailed information (personal, business, and
guaranties), and arranges to open a new investment account.
Prepares
and executes investment contracts and arrange for disbursement of investment in
kind.
Conduct
due diligence on prospective borrowers, including site visits, document
preparation, coordination with the Business Development Advisors and Business
Associates, etc.
Communicate
all materials to the Portfolio Manager, and assist in preparing credit reports
for Investment Committee meetings.
Take
photos of entrepreneurs, have them sign photo waivers, and ensure
entrepreneurs’ stories are posted on the Kiva platform for fundraising with all
correct information.
Portfolio Management (20%)
Offer
excellent customer service through daily conversations, correspondence, and
site visits as needed to maintain strong positive relationships with
borrowers.
Work with
the Inkomoko Kenya Business Development Services team to ensure borrower
success, and Visit clients for monitoring.
Maintain
both delinquency and default rates below set rates during yearly goal
setting,
Track
information about borrowers and communicate effectively with key stakeholders
about client status.
Actively
participate as a key staff in the weekly Portfolio Review Meeting.
Maintain
a tracking system of borrower payments and contact information.
Work with
the Finance & Admin team to produce invoices for payments and monthly
reconciliation of investment department transactions.
Interact
with government leaders, court systems and others for follow up on lack of
payments.
Ensure
that we are adhering to the requirements of our Kiva partnership, including
reporting and journaling.
Other
duties as assigned by supervisor
Investment Management System(20%)
Update
both disbursements and investment repayments in the Investment Management
System (LMS-powered by odoo)
Maintain
and demonstrate proficiency with investment software applications
Work with
system providers to utilize applications to fullest capacity, streamlining
processes and procedures, ensuring accuracy and compliance
Assist
with system parameters and design to meet the needs of multiple
departments.
Manage
user security access
Ensure
proper segregation of duties, develop and maintain work flows for all stages of
investment
Advise
the Management team how to automate key lending processes
Supervise
all aspects of the investment operations. This supervision includes posting of
payment, payoffs, and balancing, disbursing investment funds
Ensure
lending team is provided with updates and procedural changes
Participates
in the review and recommendations of operational systems and procedures
Successfully
interact with lending staff to improve accuracy and efficiencies of Investment
management system
Prepare
related reports and administer the system
Other
duties as assigned by supervisor
Requirements
Investment officer will be a trusted partner of
Inkomoko Kenya clients, and basic qualifications Include:
University
degree in Finance or other related field,
Must
speak fluent English and Swahili.
Experience
in Islamic lending and practice is an added advantage,
Strong
financial and accounting skills; familiarity with business financial policies
in Kakuma.
Experience
in investment management, microfinance, capital leases, and access to finance
for Micro businesses and SMEs is STRONGLY preferred,
Prior
experience dealing with customers/debt,
Prior
experience in a lending environment,
Experience
providing business advice to entrepreneurs,
Prior
experience in Investment management system software,
Decisive
individuals with ability to deliver unpleasant messages to the debtors and
assertive enough to get the debtors pay off the entire debt,
Experience
in managing difficult clients and reaching positive outcomes,
Very
strong attention to details and good follow through,
Comfort
with the civil court system, and previous experience in litigation preferred,
Unrelenting
perseverance, personal integrity, and critical thinking skills,
2+
years of work experience in relevant or applicable field,
Must
be able to legally work in Kenya.
Competencies
We are looking for someone who;
Manages
Diverse Relationships – Relates well to a wide variety of personalities, values
differences, and communicates effectively across diverse communication styles,
cultures, and backgrounds.
Takes
initiatives to Deliver – Thinks several months in advance, prioritizes
objectives, implements reliably, and quickly identifies what will help or
hinder goal accomplishment.
Fluent in
Technology – Uses technology effectively to work efficiently and achieve
desired outcomes.
