Product Operations Associate partnering with the tech team and business stakeholders to design, build, and implement tech-enabled solutions, requiring 3+ years experience in product operations or product management with proficiency in Excel, SQL, and AI tools, in a renewable energy environment, on-site role.
About the role:
- The role holder is a key member of the Digitization & Automation
team. In this role, you will partner closely with our in-house tech team
and business stakeholders to design, build, and implement intelligent,
tech-enabled solutions that solve complex business bottlenecks.
Key Responsibilities
- Proactively manage and resolve technical issues raised by the field
team and stakeholders; conduct root-cause analysis (RCA) and partner with
the internal development team to implement fixes.
- Oversee the day-to-day functioning and monitoring of current
products, managing configurations and change requests smoothly.
- Translate business needs into clear documentation, creating use
cases, flow charts, and mock screens for user, functional, and
non-functional requirements.
- Coordinate the rollout and expansion of new and existing products,
features, and automations to new geographies and user groups, ensuring
stakeholder queries are resolved.
- Streamline business processes utilizing AI and modern automation
tools.
- Partner across cross-functional groups, contributing to the entire
product lifecycle from initial design through development to launch.
- Steer the testing of applications, solutions, and web panels at
various stages of the product lifecycle.
You might be a strong
candidate if you:
- Possess 3+ years of experience within product operations, product
management, or a closely related tech-delivery domain.
- Have excellent communication and project coordination skills.
- Demonstrate practical proficiency with Excel, SQL, and AI
productivity tools.
- Are thoughtful, detail-oriented professional who takes pride in the
quality and impact of their work.
- Demonstrate strong problem-solving skills with a knack for digging
into the root causes of technical hurdles.
How to Apply
