Summary: Floor Attendant role at City Walk. Responsible for maintaining floor cleanliness, supporting customers, and keeping the work area organised. Requires relevant hospitality or retail experience and strong customer service skills. The role is based in Nairobi with duties performed on-site.
They
are looking for a friendly, energetic, and customer-focused Floor Attendant to
deliver excellent service, support sales, and maintain a clean, organized, and
well-stocked store environment.
Key Responsibilities:
- Greet and assist customers, understanding their needs and
preferences.
- Provide detailed product information and recommendations.
- Maintain store cleanliness and product displays.
- Handle transactions and manage POS systems.
- Monitor inventory levels and assist in stock replenishment.
Requirements:
- Previous retail or sales experience is required, at least 2-3years.
- Strong communication and interpersonal skills.
- Customer-oriented with a positive attitude.
- Ability to work in a fast-paced environment.
- Flexibility to work weekends, holidays, and shifts as required.
- Basic knowledge of POS systems is a plus.
- Professional skills in sales e.g.-upselling and cross selling.
- Exposure to merchandising and display management
Qualifications:
- Certificate, Diploma or degree in Business, Sales, Marketing, or
related field.
- 2-3 years of retail sales experience.
- Strong communication and customer service skills.
- Proficiency in English and basic administrative skills.
How to Apply
Send your CV and a cover
letter to jobs@citywalk.co.ke with
the subject line “FLOOR ATTENDANT.” and specify your preffered
location.
