Beachfront Vipingo is hiring a Restaurant Supervisor to oversee daily restaurant operations. The role is based in Mombasa and experience in restaurant operations is required.
Job Purpose
- To supervise the day-to-day operations of the restaurant by ensuring
exceptional guest service, efficient service delivery, adherence to food
safety and hygiene standards, and achievement of revenue and operational
targets.
Key Responsibilities
- Supervise restaurant operations to ensure efficient and professional
service.
- Coordinate daily staff schedules and allocate duties.
- Ensure guests receive prompt, courteous and high-quality service.
- Monitor food and beverage service standards and address service
gaps.
- Handle guest enquiries, complaints and special requests
professionally.
- Coordinate with the Kitchen to ensure timely preparation and service
of meals.
- Monitor cleanliness and presentation of dining areas.
- Ensure compliance with food safety, hygiene and occupational health
standards.
- Monitor inventory levels of restaurant supplies and requisition
replenishments.
- Train, coach and evaluate restaurant staff.
- Verify billing accuracy and supervise cash handling procedures.
- Prepare daily operational and sales reports.
- Promote menu items and upselling initiatives to maximize revenue.
- Perform any other duties as may be assigned by the Food &
Beverage Manager.
Qualifications
- Diploma or Bachelor’s Degree in Hospitality Management, Food and
Beverage Management, Hotel Management or a related field from a recognized
institution.
- Must possess a valid Food Handler’s (Health) Certificate issued by
the relevant County Government.
- Minimum of three (3) years’ relevant experience in restaurant
operations, preferably in the hospitality industry, with at least one (1)
year in a supervisory role.
- Proficiency in Point of Sale (POS) systems and Microsoft Office
applications.
How to Apply
Interested
candidates should submit:
- Application Letter
- Detailed Curriculum Vitae
- Copies of Academic and Professional Certificates
Applications
should be sent via email to: hr@beachfrontvipingo.com
Clearly indicate the
position applied for in the email subject line.
