Job Title: Pensions Manager
Date Posted: 06/07/2026
Job Type: Full Time
Employer: Corporate Staffing
Industry: Insurance
Salary: KSH 250-300K
Location: Nairobi
Country: Kenya
Deadline: 10/07/2026
Reports To: Operations
Manager,
Looking for an insurance job in Kenya? Corporate Staffing Services is recruiting a Pensions Manager position for a leading life insurance company. The salary for the role is Ksh 250,000 – 300,000 monthly. Proficiency in pensions administration, regulatory compliance (RBA), and stakeholder management is required.
Our client is a leading life
insurance company and they are to hire a Pensions Manager. The Pensions Manager
is responsible for the end-to-end servicing and administration of the company’s
retirement benefits and pensions business. Reporting to the Operations Manager,
the role ensures that all pension schemes are administered accurately,
efficiently, and in full compliance with the Retirement Benefits Act and the
regulations and guidelines issued by the Retirement Benefits Authority (RBA).
The role leads the pensions servicing function to deliver timely,
member-focused outcomes for scheme members, sponsors, and trustees.
Key Responsibilities
Pensions Administration &
Servicing
- Oversee the day-to-day
servicing and administration of pension schemes, including member
enrolment, contribution processing, benefit computations and payment of
benefits.
- Ensure contributions are
received and remitted to the appointed custodian within statutory
timelines and follow up on outstanding or late contributions in line with
RBA requirements.
- Process withdrawals,
transfers, deferments and retirement benefit claims in accordance with
scheme rules and the Retirement Benefits (Withdrawal of Benefits)
regulations.
- Ensure preparation and
timely dispatch of annual member benefit statements as required by the
RBA.
- Maintain accurate and
secure member records and safeguard the integrity of scheme data.
- Manage and resolve
member, sponsor and trustee queries, complaints and escalations within
agreed service levels.
Regulatory Compliance & Risk
- Ensure full compliance
with the Retirement Benefits Act, the RBA regulations and guidelines,
scheme trust deeds and rules, and other applicable Kenyan legislation.
- Coordinate timely
statutory submissions to the RBA, including levy payments, statutory
returns and renewals.
- Support scheme
registration, amendment of scheme rules and liaison with the RBA, KRA and
other regulators as required.
- Ensure adherence to tax
requirements affecting retirement benefits, including provisions of the
Tax Laws (Amendment) Act and applicable tax-exemption rules.
- Identify, monitor and
mitigate operational and compliance risks within the pensions function and
implement appropriate internal controls.
Trustee, Sponsor &
Stakeholder Management
- Build and maintain strong
relationships with scheme trustees, sponsors, members and intermediaries.
- Support trustees in
discharging their governance responsibilities, including organising
trustee meetings and providing accurate, timely scheme information.
- Liaise with custodians,
fund managers, auditors, actuaries and other service providers to ensure
seamless service delivery.
- Serve as a key point of
contact for all pension-related matters and provide expert technical
guidance.
Team Leadership
- Lead, supervise, mentor
and develop the pensions servicing team.
- Set performance
objectives, monitor productivity and ensure adequate capacity, training
and succession planning.
- Foster a culture of
accountability, integrity, service excellence and continuous improvement.
Process & Performance
Improvement
- Review and enhance
pension servicing processes to improve efficiency, accuracy and member
experience.
- Monitor service-level
agreements and key performance indicators, reporting on performance to the
Operations Manager.
- Drive automation and
system enhancements within the pensions administration platform.
- Prepare periodic
management reports on scheme performance, compliance status and
operational metrics.
Qualifications & Experience
- Bachelor’s degree in
Insurance, Actuarial Science, Finance, Commerce, Business Administration
or a related field.
- Professional
qualification in pensions or insurance is an added advantage e.g. Trustee
Development Programme Kenya (TDPK), Diploma in Insurance (AIIK /FSRI/
CII), or relevant RBA-recognised certification).
- Minimum of 5 –7 years’
experience in pensions or retirement benefits administration, with at
least 2 years in a supervisory or managerial role.
- Sound working knowledge
of the Retirement Benefits Act and RBA regulations and guidelines.
- Experience working with
retirement benefits schemes, scheme administrators, custodians or fund
managers in the Kenyan market.
- Strong technical
knowledge of pension scheme administration and the Kenyan retirement
benefits regulatory framework.
- Excellent leadership,
people-management and stakeholder-engagement skills.
- Strong analytical,
numerical and problem-solving abilities with high attention to detail.
- Excellent written and
verbal communication skills.
- Proficiency in pensions
administration systems and Microsoft Office applications.
- High-level of integrity,
confidentiality and a strong member- and customer-focused orientation.
How
to Apply
If you are up to the challenge
and possess the necessary qualifications and experience, please send your CV
only quoting the job title in the email subject (Pensions Manager)
to: vacancies@corporatestaffing.co.ke before 10th July
2026.
NB: Only shortlisted
candidates will be contacted. If you do not receive any communication from us
within two weeks of your application, kindly consider your application
unsuccessful. We appreciate your interest and thank you for applying.
Corporate Staffing Service never asks candidates to
pay any money or pay for tests at any stage of the recruitment process.
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