Java House is hiring an Operations Team Member to support daily restaurant operations, serve customers, prepare food and beverage, and deliver an excellent dining experience. The role is based in Machakos and experience in food handling and restaurant service is required.
Key Responsibilities
- Deliver food orders from the kitchen to tables promptly and
accurately.
- Ensure food presentation, temperature, and quality meet restaurant
standards.
- Communicate with kitchen and service staff regarding order status
and guest needs.
- Maintain the cleanliness of the waiter stations and the restaurant.
- Always follow food safety and sanitation guidelines.
- Assist with restocking condiments.
- Support opening and closing duties as assigned depending on the
business dynamics.
- Maintain a clean, tidy, and working tables at all times.
Presenting a variety of menu options and take lead on suggestive selling
based on customer preferences.
- Consistently follows the set Standard Operating Procedures (S.O.Ps)
during production.
- Taking orders and delivering them to the table neatly and accurately
in accordance to the ticket specification and presenting bills on time and
accept payment.
- Cleaning of pots, pans, cutlery, crockery, guest and staff toilets,
equipment/machines and sanitization of the general kitchen.
- Ensure proper waste management by disposing of bins and cleaning of
grease traps.
- Food preparation, presentation, correct storage, and production of
the right quality.
- Assist the wait staff during busy shifts to reduce the customer wait
time and ensure all meals are served hot and fresh.
- Cleaning of guest and staff washrooms.
- Cleaning and sanitization of the general kitchen.
- Ensure proper waste management by disposing of bins and cleaning of
grease traps.
- Correct use of detergent.
Qualifications
- Must be a good planner, ability to think and make quick decisions
under pressure, strong interpersonal and problem-solving abilities.
- Must be flexible, a team player, highly responsible & reliable.
- Must be customer-oriented and have excellent customer care
techniques and application.
- Ability to upsell and inform our guests about new menu products.
- Must be result-oriented, self-driven, articulate, and pro-active.
- In-house training in service.
- 6 months working experience as a certified Java House Staff. Ability
to work under pressure and long hours.
- Must have a KCSE certificate with a mean grade of C plain.
- Must be interested in the hospitality industry.
How to Apply
