Job Title: Head of Operations
Date Posted: 10/07/2026
Job Type: Full Time
Employer: Mwananchi Credit
Industry: Finance
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 21/07/2026
Looking for a finance job in Kenya?
Mwananchi Credit is hiring a Head of Operations to oversee daily operations, improve business processes and ensure efficient service delivery. The role is based in Nairobi and professional certification such as CPA (K), is required.
Key Responsibilities:
- Operations Strategy and Transformation
- Service Delivery and Turnaround
- Technology and Business Continuity Controls, Risk and Compliance
- Efficiency and People
Qualifications
- Bachelor’s degree in Business Administration, Finance, Information
Technology, Operations Management or a related field; a Master’s degree
(MBA) is an added advantage.
- Professional certification such as CPA (K), ACCA, PMP/PRINCE2, Lean
Six Sigma or AKIB is an added advantage.
- At least 10 years’ experience in banking or microfinance operations,
5 of which at senior management level.
How to Apply
