Job Title: Executive Head, Client Coverage
Date Posted: 10/07/2026
Job Type: Full Time
Employer: KCB Bank
Industry: Sales &
Marketing
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 24/07/2026
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KCB Bank is hiring an Executive Head, Client Coverage skilled in corporate relationship management, corporate banking strategy, portfolio growth, and executive leadership.
Key Responsibilities
Strategy
Development and Execution
- Develop and drive the implementation of the Client Coverage
strategy, ensuring alignment with the overall Corporate Banking strategy
and the Bank’s growth objectives.
- Provide strategic leadership through a deep understanding of
industry sectors, client business models, financial performance, market
trends, customer insights, and macroeconomic developments across relevant
markets, while ensuring knowledge transfer and capability building within
the Sector Heads’ team.
- Deliver annual business growth targets across key performance
metrics, including Revenue, Fees and Commissions, Profit Before Tax (PBT),
Assets, Liabilities, and Customer Acquisition.
Client
Value Proposition and Client Experience
- Lead the design, enhancement, and execution of compelling
sector-specific client value propositions and differentiated customer
journeys.
- Continuously review and refine client value propositions to ensure
relevance, competitiveness, and alignment with changing market dynamics
and customer expectations.
- Foster collaboration across KCB Group to deliver seamless and
integrated solutions for corporate clients across local and regional
markets.
Client
Origination and Business Development
- Provide oversight for the origination, structuring, and execution of
strategic client opportunities across assigned sectors in line with
approved client plans and business objectives.
- Drive cross-selling and wallet share growth by promoting existing
and new products and solutions to both current and prospective clients
while ensuring efficient turnaround times.
Client
Deal Enablement
- Oversee the syndication and coordination of client opportunities
both locally and across regional markets to maximize business
opportunities within the KCB Group network.
- Ensure consistent, timely, and high-quality deal enablement and
execution across all sectors, in line with established standards and
governance requirements.
Relationship
Management
- Build and maintain strategic relationships with senior client
decision-makers, identifying and translating commercial opportunities into
sustainable business growth for KCB Group.
- Manage and strengthen relationships with key stakeholders, including
large corporate clients, business leaders, divisional directors, and
strategic partners.
Credit
and Risk Management
- Drive the acquisition and retention of high-quality assets while
ensuring appropriate pricing disciplines that support profitability
objectives.
- Oversee the timely preparation and submission of high-quality credit
proposals in compliance with the Bank’s credit policy and risk framework.
- Guide the development and review of credit and business papers for
submission to Business Origination, ALCO, and other relevant governance
forums.
People Leadership and
Talent Development
- Lead by example and reinforce the KCB Group Brand, Values, and
People Promise through effective leadership and role modelling.
- Provide strategic leadership, coaching, and direction to the Client
Coverage team to deliver both financial and non-financial performance
objectives.
- Build a high-performing team through effective talent acquisition,
succession planning, employee development, and retention strategies.
- Drive a robust performance management culture through goal setting,
continuous feedback, coaching, mentoring, and performance reviews.
Qualifications, Experience
and Competencies:
The
ideal candidate will possess the following qualifications, experience, and
competencies:
- Bachelor’s degree from a recognized university.
- A postgraduate qualification in Business Administration,
Finance, Banking, Economics, or a related field will be an added
advantage.
- At least 10 years’ relevant experience gained within reputable
financial institutions or large, well-established organizations, with
substantial exposure to Corporate Banking, Banking Operations and Customer
Service.
- Minimum of 6 years’ experience in a senior leadership role with
responsibility for leading a revenue-generating function within Corporate
Banking and delivering sustainable growth and profitability.
- Proven track record of at least 3 years in business development and
strategic relationship management, with demonstrated success in client
acquisition, portfolio growth, deal origination, and building strong
business networks at a senior corporate banking level.
- Minimum of 5 years’ experience leading and developing
high-performing teams, with strong people management, coaching, mentoring,
and talent development capabilities.
- Strong commercial and business acumen with a deep understanding of
the banking industry, corporate and institutional banking landscape,
sector dynamics, and market trends.
- Demonstrated ability to develop and execute business strategies,
identify growth opportunities, and deliver innovative client-centric
solutions that drive revenue and market share growth.
- Strong credit, risk management, and financial analysis skills, with
the ability to assess complex transactions and make sound business
decisions.
- Strong leadership presence with the ability to inspire teams, drive
change, foster collaboration, and deliver results in a dynamic and
competitive environment.
- High levels of integrity, professionalism, and sound judgment, with
a strong commitment to customer excellence and regulatory compliance.
How to Apply
