Salix Data is recruiting an Executive Assistant Operations Lead position. Proficiency in executive support, project coordination, and ERP systems (NetSuite, SAP, Oracle) is required.
We’re
looking for an Executive Assistant Operations Lead to build, run, and
continuously elevate a high-performing EA function that supports senior leaders
and demanding clients. He/she will sit at the intersection of operations,
people, and client delivery bringing structure where there’s ambiguity,
and excellence where there’s expectation. If you’re the kind of person who
brings order to chaos and raises the standard wherever you go, this role is
calling your name. Apply, or share this with someone who truly belongs in this
role.
Key Responsibilities
EA
Training & Development
- Lead onboarding and training of Executive Assistants to ensure
strong, consistent foundations
- Develop practical playbooks, SOPs, and training materials
- Assess readiness and support smooth transition into live client
environments
- Continuously improve training based on real delivery insights
Operations
& Program Management
- Oversee day-to-day performance and delivery of EAs
- Track output, identify gaps, and implement improvements quickly
- Standardize tools, workflows, and best practices across the team
- Bring structure and clarity to a fast-moving environment
Client
Engagement & Delivery Support
- Support client onboarding to ensure seamless EA integration
- Join client calls where needed to maintain alignment and quality
- Act as a point of escalation for operational or service-related
issues
- Work closely with internal teams to ensure strong client
satisfaction
Team
Leadership
- Mentor and guide EAs to maintain high standards of professionalism
- Support performance management and continuous development
- Contribute to hiring and building a strong EA bench
Qualifications
What
We’re Looking For
- Bachelor’s degree in a relevant field (Business, HR, Communications,
Project Management, or similar)
- 5+ years’ experience supporting senior executives, with exposure to
high-performance environments
- Proven ability to lead, mentor, or coordinate a team
- Strong organizational and project management skills with attention
to detail
- Confidence working with international clients and remote teams
- Excellent written and verbal communication skills
What
Will Set You Apart
- Experience building or improving processes, SOPs, or operational
systems
- Relevant certifications (e.g., PMP, PRINCE2, CAP, or similar)
- Exposure to global organizations or distributed teams
- Training or experience in leadership, coaching, or team development
How to Apply
