Job Summary:
- The Relationship Manager for EMDOs will be responsible for prospecting,
acquiring, and converting key EMDOs names identified in country. S/he will
also be responsible for deepening existing relationships and growing UBA’s
market share of the EMDOs business in the respective country.
Responsibilities
- Identify and update a database of Embassies,
Multilateral and Donor Organizations (EMDO’s) and identify must win
accounts/mandates.
- Continually liaise with Group EMDOs Team to
ensure EMDOs mandates are converted and on-boarded seamlessly.
- Follow through engagement with the Must Win list
of EMDO’s and recurrently submit proposals for their attention.
- Follow through on all service commitments to
ensure excellent service and product delivery to EMDOs community as
agreed.
- Engage the Embassies and Donor agencies and
pursue for account opening especially on new projects.
- Understand the bank’s products and services
relating to EMDO’s
- Support the Country Head in managing UBA Group’s
EMDOs relationships i.e. account negotiation, opening and management
- Enhance Customer Service efficiency of UBA
Group’s EMDOs business.
- Build relationships consistent with market
penetration targets, including annual relationship plans, monthly business
development plans/pipeline and relationship/account profitability
- Network with key stakeholders in EMDOs community
to ensure UBA is included in their database and invited to events, RFIs
and RFPs across the country. Actively engage the EMDOs RMs in London and
New York to secure their input and support on all pitches to EMDOs names
that are headquartered outside Africa.
- Actively engage the Retail and digital banking
team for input in sales pitches and proposals
- Proactively engage all EMDOs in country to
understand projects they are funding in Africa and the flow of funds.
Sometimes this may mean identifying vendors or agencies from Europe or the
US that they may use for execution as these may act as intermediaries and
manage the funds on their behalf
- Actively look for SDG related events and causes
for possible partnerships/sponsorship that we can derive value from.
Skills
- Effective sales and negotiation skills
- Strong customer service orientation with
excellent responsiveness
- Excellent verbal and written communication
skills and demonstrated leadership ability.
- Proven ability to forge lasting business
relationships.
- Strong oral and written communication skills
- Excellent Interpersonal skills
- High level of self-motivation and ability to see
things through to logical conclusion
- Willingness and ability to attend and
participate in customer networking events or travel on short notice
- Must have the ability to develop and maintain
productive associations with organizations operating in diverse economic
sectors.
- Must possess strong understanding of the
concepts behind business development, sales methods and marketing
- Must have the ability to create meet-up events,
and can put together company symposiums, presentations as well as
participate in high-level meetings.
- Proven track record developing new corporate
accounts or donor organization, embassies, government, large commercial,
non governmental and other sectoral relationships.
- Experience in other donor or business consulting
organizations is acceptable
- Good working understanding of Digital banking
solutions.
Qualifications
- Minimum of 3-5 years’ experience in managing
relationships, leading sales teams and/or acting as a business development
manager in a financial services firm.
- Bachelor’s degree (or equivalent) with a
concentration in Business Administration, Management, Finance, Economics
or marketing preferred. Master’s degree a plus.
- Banking experience, preferably EMDO’s
relationship banking; Marketing & Embassy Knowledge
How to
Apply
