Key Responsibilities
Operations Process Improvement
- Review existing operational workflows across
warehousing, inventory management, procurement, and logistics to identify
gaps and opportunities for improvement
- Guide structured process improvement initiatives
aimed at simplifying workflows, reducing costs, improving cycle times, and
strengthening operational controls
- Develop and implement scalable standard
operating procedures and playbooks that can be consistently applied across
locations and markets
- Work with operations teams to test, implement,
and evaluate improvements, ensuring adoption and continuity
- Document processes through clear SOPs, process
maps, and control checklists to maintain operational consistency
Operational Controls and Compliance
- Strengthen operational practices by improving
key control mechanisms such as inventory reconciliation, stock handovers,
and system-to-physical stock alignment
- Identify root causes of recurring operational
issues (e.g., inventory discrepancies, process delays, data
inconsistencies) and implement sustainable solutions
- Contribute to audit and compliance requirements
by ensuring operational processes align with company policies and internal
control standards
- Work with relevant teams to ensure control
practices are embedded into day-to-day operations and tracked through
clear ownership
Data Insights and Performance Tracking
- Gather and interpret operational data to
identify performance trends, operational risks, and areas for improvement
- Develop and maintain dashboards and reports that
track key operational indicators across warehousing efficiency, inventory
accuracy, logistics performance, and procurement cycle times
- Provide data-backed insights that guide planning
and continuous improvement
- Work with stakeholders to ensure operational
data accuracy and consistency across systems
Reporting and Communication
- Prepare clear and concise reports and
presentations to communicate operational findings, risks, and improvement
opportunities
- Track and report the progress and outcomes of
process improvement initiatives, ensuring that improvements are measurable
and sustained
- Translate operational needs into structured
insights and practical recommendations
Cross-Functional Coordination
- Work with operations, finance, and technical
teams to translate operational needs into practical system or process
improvements
- Coordinate implementation of initiatives across
stakeholders and maintain alignment on process changes
- Contribute to integrating continuous improvement
practices into daily workflows
Success in
This Role Will Be Measured By:
- Improvements in operational KPIs (inventory
accuracy, cycle time, logistics efficiency)
- Reduction in recurring operational issues
- Effective implementation and adoption of
improved processes
- Increased operational visibility through
dashboards and reporting
Qualifications
- A Bachelor’s degree in Supply Chain Management,
Project Management, Mathematics, Economics, Statistics, Business
Administration, Data Science, or equivalent practical experience
- 4–6 years of experience in operations, supply
chain, logistics, consulting, or process improvement roles
- Strong problem-solving skills, with the ability
to identify inefficiencies and propose practical improvements
- Experience in process mapping, requirements
gathering, and working with cross-functional stakeholders
- Familiarity with project management approaches
(Agile, Waterfall, or similar frameworks) and experience contributing to
operational improvement initiatives
- Working knowledge of supply chain and operations
processes, including warehousing, procurement, logistics, and inventory
management
- Proficiency in data tools such as Excel or
Google Sheets and data visualization platforms, including experience
working with AI-enabled tools
- Experience working with ERP or operational
systems used for supply chain, inventory, or logistics management
- Ability to work with complex datasets, generate
meaningful insights, and present findings clearly to different
stakeholders
- Clear communication skills, with the ability to
translate operational topics into structured insights and practical
recommendations
How to
Apply
