Job Description
Summary of work environment
Responsible for ensuring excellent food
and beverage service delivery to our customers in a clean and safe environment.
Primary Purpose and Scope the Job (Job
Role)
To take and serve food and beverage
orders to our guests in a clean environment and ensure all guests are promptly
attended to, in accordance to Java service standards.
Duties and Responsibilities:
- Presenting a variety of menu options and take
lead on suggestive selling based on customer preferences.
- Assist the guest navigate through the menu
comfortably.
- Taking orders and delivering them to the table
neatly and accurately in accordance to the ticket specification.
- Present bills on time and accept payment.
Key Result Areas/ Key Performance
Indicators (5-6 areas)
Performance Indicators (3-5 indicators)
- Meet, greet and sit guests in a timely manner.
- Taking food and beverage orders from customers
and ensure prompt service delivery.
- Cleaning, clearing and organizing table
condiments.
- Presenting bills and give back correct change to
the guest within the shortest time possible.
- Assist guests on easy menu navigation
- Attend to the tables and guarantee compliance to
cleanliness standards
- Check the quality of the final servings and
resolve any issues accordingly based on recommended food and beverage
standards.
- Proper utilization of company resources.
- Ensure accurate stock take.
- Communication-attend shift briefings,
communicate cautiously to the guest
- Ensure necessary orders for proper mis-en place
are given to the manager for ordering.
Job specifications:
Qualifications
- Ability to work under pressure and long hours
- Ability to up sell and inform our guest on new
menu product
- Must be a team player
- Must be customer-oriented
- Must have proper planning skills
- Must have Point Of Sale skills
- Should have inter-personal skills
- Flexible and accommodative
- Must be result oriented, self-driven, articulate
and pro-active.
How to
Apply
Application Deadline: 31/03/2026
