Job Summary
- Our client, a reputable hospitality
establishment, is seeking to recruit a Housekeeping Executive to lead and
manage the entire housekeeping function across the facility. The
successful candidate will be responsible for ensuring exceptional
standards of cleanliness, hygiene, ambience, and presentation in all guest
rooms, public areas, and back-of-house spaces.
- This role demands a seasoned hospitality
professional with extensive experience in housekeeping operations, strong
leadership capability, exceptional attention to detail, and the ability to
implement systems that elevate guest experience and operational efficiency.
The ideal candidate must be highly organized, proactive, and committed to
maintaining a clean, safe, and well- coordinated environment.
Key Responsibilities
- Provide overall leadership and direction to all
housekeeping staff, including room attendants, public area attendants,
laundry personnel, and outsourced cleaning teams.
- Develop, implement, and supervise daily, weekly,
and monthly cleaning schedules across all areas of the facility.
- Conduct comprehensive inspections of guest
rooms, corridors, public areas, offices, laundry areas, and stores to
ensure quality standards are consistently met.
- Uphold and enforce Standard Operating Procedures
(SOPs), hygiene guidelines, housekeeping policies, and hygiene audits.
- Oversee inventory management including linen,
guest amenities, cleaning materials, uniforms, and housekeeping equipment.
- Prepare requisitions for supplies, manage stock
levels, and ensure proper storage and accountability for all materials.
- Ensure timely and efficient room turnover by
coordinating closely with the Front Office, Maintenance, and Food &
Beverage departments.
- Train and mentor housekeeping staff on cleaning
techniques, equipment handling, guest etiquette, safety procedures, and
grooming standards.
- Lead performance evaluations, handle
disciplinary matters, and support HR in staff recruitment and onboarding.
- Monitor and maintain the functionality, safety,
and cleanliness of cleaning equipment and laundry machinery.
- Ensure strict adherence to health, safety,
sanitation, and environmental guidelines in accordance with industry
standards.
- Manage departmental budgets, control operational
costs, and ensure efficient resource utilization.
- Address guest concerns or complaints promptly
and professionally to maintain high levels of satisfaction.
- Identify operational inefficiencies and
recommend improvements for workflow, productivity, and customer
experience.
- Maintain accurate documentation including
inspection reports, inventory logs, maintenance requests, linen records,
and staff attendance.
- Conduct regular departmental meetings to
communicate priorities, targets, and operational updates.
- Ensure a culture of teamwork, professionalism,
integrity, and service excellence within the housekeeping department.
Minimum Qualifications & Requirements
- Diploma or Degree in Housekeeping, Hospitality
Management, or a related field.
- 7–10 years of progressive experience in
housekeeping roles, with at least 3 years at a supervisory or managerial
level in a reputable hotel or hospitality establishment.
- Strong leadership skills with the ability to
supervise, motivate, and develop large teams.
- Exceptional organizational skills and high
attention to detail.
- Proficiency in Microsoft Office and experience
with Property Management or Housekeeping Systems (PMS).
- Thorough understanding of hygiene standards,
sanitation procedures, chemical handling, and safety guidelines.
- Excellent communication, interpersonal, and
customer service skills.
- Ability to multitask, manage pressure, and make
fast, informed decisions.
- Flexible, reliable, and capable of working in a
dynamic, fast-paced environment.
How to Apply
If you
are looking to take the next step in your career, we want to hear from you!
Submit your updated CV detailing your experience and suitability for the role
to careers@morsanhr.co.ke
Application
Deadline: Friday, 12th December 2025
