Responsibilities
- To
drive delivery and prioritization of work in the local market, required to
support the successful delivery of MPA funded projects & deliverables,
i.e. service configuration,network integration, application integration,
integration testing, functional and non-functional market testing and
acceptance, production release of new features, services and systems.
- The
In-Market Delivery Lead will support the ARTs and Project teams to
co-ordinate the demands and dependencies required from the local markets,
across the local market value-chain and different local functional
departments, to ensure timely delivery.
- The
In-Market delivery Lead will maintain a local market Jira board , align
planning, prioritization and execution, following the MPA SAFE AGILE
operating model, participating in PI planning and regular stand-up events,
managing tickets assigned to local markets, assigning ownership and
driving execution and delivery.
- The
In-Market Delivery Lead will ensure approval is obtained from local
stakeholders, for critical decisions, changes in scope and approvals for
go-live (Go/No-Go), as well as any exception approvals.
- The
In-Market Delivery Lead will support the on-site management and
co-ordination for Key projects, i.e. system upgrades, hardware
deployments, new platforms, including cloud hosted and local market hosted
solutions.
- The
In-Market Delivery Lead will support observation and post-go-live
activities, to ensure actions are closed out and committed scope items are
closed.
- The
In-Market Delivery lead will be responsible for setup and coordinating of
monthly market service delivery Steerco’s, setting agenda’s and preparing
and circulating steerco decks, tracking critical actions, risks and
escalations.
- The
In-Market Delivery lead’s performance will be measured using several
metrics, meeting key project delivery milestones, local market NPS,
operational SLAs (availability, P1 and P2 incidents), Agile performance
metrics (PI Planning Confidence, Predictability, Yield, etc)
Requirements
- Project
Management Experience including international suppliers or markets
- Project
Management Qualification – PRINCE 2, APMP or equivalentAgile
certification, SAFE referred
- Communication
and relationship management experience to executive level
- Excellent
problem analysis and resolution skills to support work in reactive and
proactive environments
- Experience
managing complex projects while working and managing diverse teams
remotely
- Mobile
Payment / Fintech Project Experience or Financial Services
Experience
- Service
Delivery Qualification – ITIL
- AML
Qualification – ICA Certificate in Anti Money Laundering Awareness
- Program
Management Qualification – MSP
- AGILE
– experience Scrum Master or equivalent capacity
- AGILE
– experience in the use of AGILE tools, i.e JIRA
How to Apply
