About the job
The candidate in this position will be responsible
for overseeing the efficient and profitable operation of all branch activities.
In addition to reporting all financial and operations information to company
management, this candidate is responsible for hiring, training, and dismissing
any employees at the branch.
Responsibilities
Business Growth & Development
Marketing & Brand Management
Relationship Management & Customer experience
Branch Operations
Branch strategic input and planning
Leadership & People Management
Risk & Compliance
Identify operational deficiencies and implement plans
for improvement
Create and maintain a weekly report on operations and
sales at the branch
Hire and train all employees of the branch
Qualifications
Minimum 8 years’ working experience in a Banking
environment, with sound exposure to Branch Operations, Credit Management and
Business development.
Bachelor’s degree or equivalent in Business.
4+ years of management or supervisory experience
Sound knowledge of Retail Banking/SME products,
services and processes together with exposure in retail banking branch
operations or customer service delivery.
Profound understanding of retail market, key
competitors and offerings as well as our competitive edges to win quality
customers.
Thorough understanding of CBK regulatory framework
and pertinent regulations impacting corporate customers.
How To Apply
